Hi there! I’m Grace. I understand you’re having trouble logging into the Airthings app because the keyboard isn’t working when the app starts. Let’s get this sorted out together.

To help me better assist you, could you please tell me:
- Is this happening on a specific device? You mentioned WebKit on Windows 10. Is it a desktop or a laptop?
- Have you tried typing in other apps or browsers on the same device to make sure the keyboard itself is working?
- Does the keyboard fail to show up at all, or does it show up but not respond when you try to type?
- Have you recently updated the Airthings app or your device OS?

In the meantime, here are a few easy steps you can try:

1. Restart the Airthings app:
- Close the app completely (use Task Manager on Windows if needed).
- Open it again and see if the keyboard works on the login screen.

2. Restart your device:
- This can refresh the system processes and might clear up any keyboard focus issues.

3. Check for app updates:
- Go to your app store or the official Airthings website to ensure you have the latest version.

4. Try logging in from a different device or browser:
- If you’re on Windows, try logging in through a different browser just to check if the issue is app-specific.

Because the keyboard is not responding specifically within the Airthings app login screen, there might be a focus or input compatibility issue with the app version on your setup.

If these steps don’t help, we can try more advanced troubleshooting like reinstalling the app or checking for Windows input settings interfering with the app.

Please try these and let me know how it goes or if you see anything different with the keyboard behavior!