[Adorcam] Error code 502

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Temeka
1 year ago In Adorcam
Error code 502

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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1 year ago

Hi there! I see you’re running into an Adorcam Error code 502. To get started, could you tell me a bit more about when this error appears? For example, is it happening when you try to access the camera feed on your iPhone app, or during login, or some other specific action?

Generally, a 502 error means there’s a “Bad Gateway” issue—in other words, the Adorcam app or service tried to communicate with the server but got a bad response back. This could be caused by a temporary server issue or something on your device or network side.

To troubleshoot, let’s try these steps on your iPhone (iOS 18.5):

1. Restart the Adorcam app: Close the app completely by swiping it away in the app switcher, then reopen it.
2. Check your internet connection: Make sure your Wi-Fi connection is stable, or try switching between Wi-Fi and cellular data to see if the error persists.
3. Restart your iPhone: Rebooting can clear temporary glitches.
4. Update the Adorcam app: Head to the App Store and ensure the app is updated to the latest version.
5. Clear app cache (if possible): Although iOS doesn’t allow direct cache clearing for apps, uninstalling and reinstalling the app can help.
6. Check Adorcam servers: Sometimes the issue is on their side. You can check Adorcam’s status page or social media for outage announcements.

If after those steps it still appears, it might be worth resetting your network settings:

- Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.

Keep in mind you’ll need to reconnect to Wi-Fi after this.

Could you let me know which of these you’ve tried so far? That way, I can help you with the next steps or deeper troubleshooting if needed.

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