Hi there! I understand your Adorcam app isn't working as expected. To help you better, could you tell me a bit more about what's happening? For example, is the app not loading, are you unable to log in, or is the issue related to the camera connection?

Meanwhile, here are some general troubleshooting steps we can try on your Mac with OS X 10.15.7:

1. Restart your Mac: Sometimes a simple restart can clear up temporary glitches.

2. Update the App: Make sure you have the latest version of the Adorcam app installed. If you have it installed via the Mac App Store, check for updates there.

3. Reinstall the App: If updating doesn't help, try uninstalling the app and then reinstalling it from the official source.

4. Check Your Network: Since the Adorcam app relies on WiFi to connect to the camera, ensure your Mac is connected to the correct WiFi network, preferably 2.4GHz, which many Adorcam devices use.

5. Reset the Camera: Sometimes the camera's network settings can cause issues. You can reset the camera to factory settings by pressing the power button twice; the LED should flash red slowly, indicating reset mode. Then try reconnecting through the app.

6. Check Camera's Firmware Version: Ensure the camera's firmware is up to date and compatible with the app version.

7. Clear Cache or Data: In some cases, app data may cause issues, but since you're on Mac, you might try clearing related app data or preferences, usually found in the Library folder.

If after these steps the app still won’t work, please let me know the specific error messages or behavior you see, and I'll help dig deeper into the problem1 2 6 7.

Are you able to try these and let me know what happens?

Bonjour, Adorcam ne fonctionne plus, impossible de reconnecter mes cameras qui fonctionnaient tres bien. Pouvez vous m'aider. svp ?

Bonsoir, pouvez vous m'aider svp ?