[Goods Sort] Crashing and freezing goods sort app

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Kelly
8 months ago In Goods Sort
Crashing and freezing goods sort app

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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8 months ago

Hi! I see you’re having issues with the Goods Sort app crashing or freezing on your iPhone. Let’s get this sorted out together. Could you tell me a bit more about when the app crashes? For example, does it happen immediately upon opening, or during specific actions within the app like sorting items? Also, have you tried any fixes yet?

Meanwhile, I’ll guide you through some common steps that often help resolve these problems on iOS devices:

1. Close and Reopen the App
Double-tap the Home button or swipe up from the bottom (depending on your iPhone model) to view the app switcher, then swipe the Goods Sort app off the screen to close it completely. After that, reopen it to check if it runs smoothly.

2. Restart Your iPhone
Power off your iPhone by holding the side button and a volume button until the “slide to power off” shows, then slide. Wait about 30 seconds and turn it back on. This can clear temporary glitches.

3. Check for an App Update
Open the App Store, tap your profile icon, and scroll down to see if an update for Goods Sort is available. An update might contain bug fixes that prevent crashes.

4. Reinstall the App
If it still crashes, try deleting the app by pressing and holding its icon until options appear, then tap “Remove App” > “Delete App.” Reinstall it from the App Store. Note: make sure you know your login details or backup your data if the app uses an account.

5. Check iOS Version
You mentioned you’re on iOS 18.6.2, which should be compatible, but it’s worth checking for any minor software updates in Settings > General > Software Update.

6. Network Stability
Sometimes unstable internet can cause app issues. Try switching between Wi-Fi and cellular data, or toggling Airplane Mode on and off.

If you have gone through some of these already, let me know which, and if the crashes relate to a specific action or screen in the app. That way, I can suggest deeper troubleshooting or escalate if necessary.

Are you able to try these and tell me what happens?

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