[iScreen] Flip book widget keeps crashing over and over again. Has occurred at least 6 times in a row.

T
Tina
1 month ago In iScreen
Flip book widget keeps crashing over and over again. Has occurred at least 6 times in a row.

Comments

user
avatar
57 Points 5 Followers
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

View Profile
1 month ago

Hi there! I understand your Flip book widget on your iPhone keeps crashing repeatedly, which must be quite inconvenient. To get us started, could you tell me if this happens as soon as you try to open the widget, or does it crash after some use? Also, have you noticed if the crash occurs after any particular action within the widget?

In the meantime, here are some steps we can try to troubleshoot this issue, tailored to your iPhone running iOS 18.7:

1. Restart Your iPhone
Sometimes, simply restarting your device can clear temporary glitches causing the widget to crash. Press and hold the side button and either volume button until the slider appears, then slide to power off. Turn your iPhone back on after a minute.

2. Update the iScreen App
Ensure your iScreen app is updated to the latest version from the App Store, as developers often release bug fixes for crash issues.

3. Remove and Re-add the Flip Book Widget
Removing the problematic widget and adding it again can refresh its settings:
- Tap and hold the widget on your Home Screen until a menu appears.
- Tap "Remove Widget" and confirm.
- Then, tap and hold on an empty spot, tap the "+" icon to add widgets, find the Flip Book widget and add it back.

4. Check for iOS Updates
Apple frequently releases updates to fix system bugs. Go to Settings > General > Software Update to confirm you're on the latest version available for your iPhone.

5. Clear App Cache or Data
Unfortunately, iOS does not have a direct cache clearing option, but deleting the app and reinstalling it can serve as a reset for the app's data.

If you have already tried some or all these steps, please let me know which ones, and we can explore deeper troubleshooting or check if there are any known issues related to iOS 18.7 and the Flip Book widget.

Are you comfortable trying these out? Let me know how it goes or if you need guided assistance with any step.

Also, to share some context, similar widget crashes have been reported occasionally, and sometimes conflicts with page indicators or widget stacking cause crashes (some users noted shaking the widget and tapping page indicators leads to crashes)1. That may not be the exact cause here but is good to know.

Are you satisfied with the solution I provided, or should we delve deeper?

Leave a comment