Hi! I’m sorry to hear that the UBS Access app is giving you trouble logging in lately. To help you better, could you tell me a bit more about what happens when you try to log in? For example, do you see any error messages, or does the app just freeze or fail to respond? Also, are you using the app on a Windows device or another type of device?

In the meantime, here are some general steps that often help with UBS Access app login issues:

1. Check Your Internet Connection: Make sure your device has a stable internet connection, whether Wi-Fi or cellular data.

2. Update the App: Confirm that your UBS Access app is updated to the latest version. Sometimes login problems appear because the app is outdated.

3. Restart the Device: A quick reboot can clear temporary glitches affecting the app.

4. Clear Cache/Data (if applicable): On mobile devices, clearing the app’s cache or data can resolve login issues. On Windows, clearing temporary files or reinstalling the app might help.

5. Check for System Updates: Make sure your Windows 10 is fully updated, as some dependencies might affect the app’s performance.

6. Verify UBS Service Status: Occasionally, UBS experiences outages or server-side issues that affect login. You can check the current status on sites like Downdetector, or UBS’s own support pages.

If you’ve already tried these or get stuck somewhere, let me know what you’ve done so far, and I’ll guide you through deeper troubleshooting steps. Also, if you want, I can look up the latest UBS Access app issues reported recently for any known specific outages or bugs1 3.

Does this sound like a good place to start?