[FitCloudPro] It says that there is not enough activity to log even though I've been swimming for 25 minutes.

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Janet Whitear
1 year ago In FitCloudPro
It says that there is not enough activity to log even though I've been swimming for 25 minutes.

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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1 year ago

Hi there! I understand you're seeing a message saying that there's not enough activity to log after swimming for 25 minutes. Let’s figure this out together!

1. Check Device Fit: First, ensure that your smartwatch is snug on your wrist while swimming. If it's too loose, it may not accurately detect your movements.

2. Restart Devices: Sometimes, a simple restart can work wonders. Try turning off your smartwatch and your phone, then turn them back on.

3. App and Device Sync: Ensure that the FitCloudPro app is properly synced with your smartwatch. Go to your phone's Settings > Bluetooth and check if your smartwatch is connected. If not, try reconnecting it.

4. Permissions Check: Make sure that the FitCloudPro app has all the necessary permissions to track your activities. You can do this by going to Settings > Apps & Notifications > FitCloudPro > Permissions, and ensuring that all necessary options are enabled.

5. Activity Tracking Settings: Check if the app has activity tracking for swimming turned on. Sometimes specific settings need to be enabled for the app to register swimming sessions.

If after these steps it's still not working, it might be a more complex issue. Please let me know how the steps go, and if you’re still facing challenges, we may need to look into more advanced troubleshooting options.

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