Hi! I understand your FitCloudPro app is always showing a heart rate of 82 beats per minute, right? That fixed number can sometimes mean the app isn’t getting fresh data from your device's sensor. To help you better, could you tell me if this happens all the time, or only in certain situations? Also, are you using a particular fitness tracker or smartwatch paired with the FitCloudPro app?

In the meantime, let's try some basic steps that often fix this issue:

1. Restart the App: Sometimes the app might be stuck. Close FitCloudPro completely (swipe it away from the recent apps), then reopen it.

2. Restart Your Phone and Device: Power off your iPhone and the fitness device you're using, then turn them back on. This refreshes connections.

3. Check Bluetooth Connection: Make sure your device is properly paired to your iPhone via Bluetooth. You can go to Settings > Bluetooth on your iPhone and confirm the device is connected.

4. Update the App and iOS: Although you have iOS 18.5, please check if there’s an update available for FitCloudPro in the App Store. Updated versions fix bugs related to sensor readings.

5. Re-Pair the Device: If the above doesn’t work, unpair your device from Bluetooth, then pair it again.

6. Check Sensor Contact: If you’re wearing a wrist device, ensure it’s snug and in proper contact with your skin for accurate heart rate sensing.

If after these steps the heart rate still stays locked at 82 bpm, it might be a sensor or app communication issue. Let me know what you find after trying these, and we can go deeper into troubleshooting!

Are you okay trying these now?