[2248] After updating the game 2248, it stopped scoring points and actually took me down to 2 million points

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WILLIAM LARRY OSBORNE
6 months ago In 2248
After updating the game 2248, it stopped scoring points and actually took me down to 2 million points

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Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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6 months ago

Hi there! It sounds like after updating the 2248 game, your points not only stopped increasing but dropped significantly to 2 million. That’s definitely unusual. To help get a clearer picture, could you let me know a couple of things?

1. Did you notice any error messages or unusual behavior right after the update?
2. Are you signed into any game account (like Google Play) that syncs your progress?
3. Have you tried restarting the app or your device since updating?
4. Did you reinstall the app at any point during or after the update?

This information will help me guide you through some steps to recover your points or fix the scoring issue. Meanwhile, here are some initial things you might try:

### Step-by-step initial troubleshooting:

1. Restart the app: Completely close the 2248 game and reopen it to see if the score updates properly.
2. Check for additional updates: Sometimes a follow-up patch may be released quickly after an update if issues arise. Verify if there's a new update in your app store.
3. Ensure you are signed in: If the game uses cloud saving (Google Play account or similar), make sure you are logged into that same account so your progress syncs correctly.
4. Clear cache (if applicable): On Windows, this could mean clearing temporary files related to the game to remove any corrupted data affecting scoring. Let me know if you want steps for this.
5. Reinstall the game without deleting game data: If you uninstalled and then reinstalled the game, sometimes the local data may reset points. Try reinstalling again but avoid deleting saved data if possible.

If none of these steps restore your points or fix scoring, it might be a bug related to the update. Some users have reported losing points or missing rewards after recent updates, according to feedback on game groups2.

In that case, I can help you draft a message to the game’s support team or guide you on checking for known patches or workarounds.

Let me know what you’ve already tried and the answers to the questions I asked, and we’ll take the next best step together!

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