Hi there! I understand you're noticing your CodyCross app tokens decreasing even though you're not using them. That definitely sounds concerning. To get us started, could you tell me a bit more?

- Do the tokens drop immediately after opening the app, or does it happen over some time?
- Are you seeing any ads playing automatically or any game restarts?
- Have you tried restarting the app or your device yet?
- Also, are you logged in with the same account every time you play?

Meanwhile, here are some common reasons tokens might decrease unexpectedly in CodyCross:

1. Background activity or ads: Sometimes ads can cause the game to restart or consume tokens behind the scenes. This has happened to some users when ads were triggered unexpectedly.
2. Game bugs: There can be occasional glitches where tokens display incorrectly or are deducted due to a bug. Restarting the app often fixes this temporarily.
3. Account issues: Playing on multiple devices or account syncing problems can cause tokens to seem to vanish.

Here’s a step-by-step guide to try:

1. Restart the app completely by closing it and reopening. This can resolve display glitches of tokens.
2. Clear app cache on your Android 10 device: Go to Settings > Apps > CodyCross > Storage > Clear Cache.
3. Make sure the app is updated to the latest version from your app store.
4. Avoid tapping ads repeatedly or rapidly restarting during ads, as that can sometimes trigger token loss.
5. Log out and log back in (if the app has account login) to refresh your token count syncing.

If tokens still decrease without playing or watching ads after these steps, it might be a bug on their side. In that case, I can help you draft a message to CodyCross support at [email protected] for direct assistance.

Let me know what you find from these steps or if you notice anything else unusual! Are you okay with trying these first?