Hello! I see you're having trouble with the CodyCross app on your Android device—it keeps trying to open but doesn’t actually load. Let’s try to get it working again. To help me understand better, could you tell me if:

- The app ever reaches a loading screen or does it just stay stuck on a blank screen?
- Have you tried restarting your phone or closing the app fully before opening it again?
- Do you have a strong internet connection when you try to open the app?
- Has the app recently updated or asked for an update?

In the meantime, here’s a simple step-by-step you can try:

1. Force Close the App: Go to your phone’s Settings > Apps > CodyCross, then tap “Force stop” to fully close it.
2. Clear Cache: While still in the app settings, tap “Storage” and then “Clear cache” (this removes temporary files that can sometimes cause issues).
3. Check for Updates: Go to Google Play Store and see if there’s an update available for CodyCross and install it.
4. Restart Your Device: This can resolve many small glitches by refreshing your system.
5. Try Opening the App on WiFi and Mobile Data: Sometimes network issues can cause loading problems.

If these steps don’t get the app to open properly, we can try deeper troubleshooting like uninstalling and reinstalling the app or checking if there’s any server-side issue.

Let me know what you’ve tried and what happens when you attempt these steps!

App does not open , keeps trying

Thanks for restating the problem. Since you said the CodyCross app “does not open, keeps trying,” I want to make sure we've covered all basics and look a bit deeper if needed.

To start, have you already tried these steps?
- Force stopping the app and clearing its cache from your Android 10 device settings.
- Restarting your phone after that.
- Checking that the app is fully updated in the Play Store.
- Testing your internet connection on WiFi and mobile data.

If you haven’t, please try those first, as they often resolve the loading loop. If you’ve tried all that and the app still doesn’t open, then here are some next-level steps:

1. Clear App Data: This is more thorough than cache clearing and resets the app preferences and saved states. Go to Settings > Apps > CodyCross > Storage > Clear Data. (Note that this might erase local progress if you’re not logged in.)
2. Uninstall and Reinstall: Sometimes a fresh install clears up corrupted files. Uninstall CodyCross, restart your device, then reinstall from the Play Store.
3. Check for System Updates: Your Android 10 OS may need an update or security patch that improves app compatibility.
4. Review Permissions: Make sure the app has all necessary permissions enabled (like storage and network). Sometimes permission denial causes freezing.
5. Look for External Issues: Occasionally, server or network problems can keep the app from loading. This can be checked on forums or CodyCross support channels.

If none of these work, contacting the CodyCross support at [email protected] or using the in-app support link (if accessible) can escalate the issue with your device info and error state.

Also, for visual help, there are tutorials on fixing CodyCross opening/loading issues on YouTube that might be useful for reference1.

Could you tell me what you’ve tried already? That way, I can provide the most helpful next steps tailored for you.