Hi there! I see that your Star Equestrian app is crashing on your Mac running OS X 10.15.7. To help you better, could you tell me more about when exactly the app crashes? For example, does it crash on startup, during a specific action like browsing inventory, or randomly after some time?
Meanwhile, here are some general steps we can try to fix the crashing issue on your Mac:
1. Restart Your Mac: Sometimes, simply rebooting clears temporary glitches that may cause apps to crash.
2. Update Star Equestrian: Make sure you have the latest version of the app installed, as updates often fix bugs.
3. Clear Cache/Data: Though clearing cache is more common on mobile, for Mac apps you can try deleting any cached data or preferences related to Star Equestrian. You can find these in your user Library folder under ~/Library/Application Support/ or ~/Library/Preferences/. Be cautious here, and back up before deleting.
4. Check Network Connection: Ensure your Mac is connected to a stable internet connection, since unstable networks can lead to app crashes.
5. Close Other Applications: Running too many applications may overwhelm your system resources, causing crashes.
6. Reinstall the App: If issues persist, uninstall Star Equestrian and reinstall it fresh.
If you have already tried any of these, please let me know which ones so I can look for deeper fixes.
Also, does the crashing happen when you do something specific like accessing horse gear or certain pages? Users on Reddit have reported crashes when going to the second page of the gear inventory, so that detail can help me pinpoint the cause1.
Let me know more, and we'll get this sorted out! Are you satisfied with this initial guidance?
Thanks for the extra info about the freezing happening when you’re using the Pegasus. That definitely helps narrow things down.
Since the app freezes then recovers while you’re on the Pegasus, this could be related to how the game handles the flying mechanics or graphics processing for that feature.
Here are some steps tailored for your Mac (OS X 10.15.7) to try fixing this Pegasus freezing issue:
1. Close Background Apps to Free Up Memory: The flying feature may require extra resources, so shutting down other apps could help.
2. Update Your Graphics Drivers: While Mac updates generally handle this, ensure your macOS 10.15.7 is fully updated in System Preferences > Software Update. Sometimes graphics driver fixes come with OS updates.
3. Lower In-Game Graphics Settings: If Star Equestrian lets you adjust graphics quality or special effects (like shadows, anti-aliasing), set them to lower or medium to reduce load during flying.
4. Clear Game Cache/Preferences: Quit the game, go to ~/Library/Application Support/StarEquestrian/ or wherever the app stores data, and clear cache or preference files related to flying or Pegasus. Back up any critical save info first.
5. Check Network Stability: Flying could require stable data streaming. Verify your Mac’s internet connection is steady—try connecting via Ethernet or a reliable Wi-Fi network.
6. Reinstall the App: If none of the above works, delete Star Equestrian and reinstall it fresh from the official source.
7. Test Pegasus in Offline Mode (If Available): Sometimes network-related lags cause freezes. See if the Pegasus flies smoother with no network or limited features enabled.
There have been community reports (especially around when interacting deeply with certain hardware or gameplay features like Pegasus flying) of freezes and crashes1.
If after trying these steps it still freezes, this could be a deeper compatibility or bug issue with the game’s Pegasus feature on macOS Catalina (10.15.7). In that case, I would recommend contacting Star Equestrian support directly at [email protected] so their developers can investigate the bug and potentially issue a patch.
Does this make sense for you to try? Let me know if you want me to walk you through any of these steps or if you’ve already attempted some of them! Are you satisfied with this plan?
Comments
Daniel Otega
Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...
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Hi there! I see that your Star Equestrian app is crashing on your Mac running OS X 10.15.7. To help you better, could you tell me more about when exactly the app crashes? For example, does it crash on startup, during a specific action like browsing inventory, or randomly after some time?
Meanwhile, here are some general steps we can try to fix the crashing issue on your Mac:
1. Restart Your Mac: Sometimes, simply rebooting clears temporary glitches that may cause apps to crash.
2. Update Star Equestrian: Make sure you have the latest version of the app installed, as updates often fix bugs.
3. Clear Cache/Data: Though clearing cache is more common on mobile, for Mac apps you can try deleting any cached data or preferences related to Star Equestrian. You can find these in your user Library folder under
~/Library/Application Support/or~/Library/Preferences/. Be cautious here, and back up before deleting.4. Check Network Connection: Ensure your Mac is connected to a stable internet connection, since unstable networks can lead to app crashes.
5. Close Other Applications: Running too many applications may overwhelm your system resources, causing crashes.
6. Reinstall the App: If issues persist, uninstall Star Equestrian and reinstall it fresh.
If you have already tried any of these, please let me know which ones so I can look for deeper fixes.
Also, does the crashing happen when you do something specific like accessing horse gear or certain pages? Users on Reddit have reported crashes when going to the second page of the gear inventory, so that detail can help me pinpoint the cause1.
Let me know more, and we'll get this sorted out! Are you satisfied with this initial guidance?
Usually when I’m using the Pegasus. Randomly freezes then starts.
Daniel Otega
Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...
Followed by
Thanks for the extra info about the freezing happening when you’re using the Pegasus. That definitely helps narrow things down.
Since the app freezes then recovers while you’re on the Pegasus, this could be related to how the game handles the flying mechanics or graphics processing for that feature.
Here are some steps tailored for your Mac (OS X 10.15.7) to try fixing this Pegasus freezing issue:
1. Close Background Apps to Free Up Memory: The flying feature may require extra resources, so shutting down other apps could help.
2. Update Your Graphics Drivers: While Mac updates generally handle this, ensure your macOS 10.15.7 is fully updated in System Preferences > Software Update. Sometimes graphics driver fixes come with OS updates.
3. Lower In-Game Graphics Settings: If Star Equestrian lets you adjust graphics quality or special effects (like shadows, anti-aliasing), set them to lower or medium to reduce load during flying.
4. Clear Game Cache/Preferences: Quit the game, go to
~/Library/Application Support/StarEquestrian/or wherever the app stores data, and clear cache or preference files related to flying or Pegasus. Back up any critical save info first.5. Check Network Stability: Flying could require stable data streaming. Verify your Mac’s internet connection is steady—try connecting via Ethernet or a reliable Wi-Fi network.
6. Reinstall the App: If none of the above works, delete Star Equestrian and reinstall it fresh from the official source.
7. Test Pegasus in Offline Mode (If Available): Sometimes network-related lags cause freezes. See if the Pegasus flies smoother with no network or limited features enabled.
There have been community reports (especially around when interacting deeply with certain hardware or gameplay features like Pegasus flying) of freezes and crashes1.
If after trying these steps it still freezes, this could be a deeper compatibility or bug issue with the game’s Pegasus feature on macOS Catalina (10.15.7). In that case, I would recommend contacting Star Equestrian support directly at [email protected] so their developers can investigate the bug and potentially issue a patch.
Does this make sense for you to try? Let me know if you want me to walk you through any of these steps or if you’ve already attempted some of them! Are you satisfied with this plan?