Hi there! I’m sorry to hear that you’re having trouble launching Star Equestrian. It sounds like a tricky situation with that black tab popping up, but let’s work together to get this resolved!

Could you share a bit more about what you’ve tried already? For example, have you attempted a restart, checked for updates, or made any changes to your computer recently? This will help me guide you better!

did restart uninstalls 7 of them tried different browsers wiping it from pc and starting all over again ... and us i cleaned my pc differently yesterday

Thanks for sharing those details! Since you've already uninstalled and attempted to reinstall the game several times, let’s dig a little deeper into the issue. The black tab showing "Windows System 32" is certainly unusual and could indicate a problem with how your system is trying to execute the game.

Here are a few troubleshooting steps we can go through:

1. Check for Windows Updates:
- Sometimes, pending Windows updates can interfere with app launches. Go to Settings > Update & Security > Windows Update and check if there are any updates available.

2. Repair Gaming Services:
- Go to Settings > Apps. Search for "Gaming Services" in the list. Click on it and select Advanced options. From there, click on Repair and then Reset the application. This might help resolve any underlying issues.

3. Disable Antivirus/Firewall Temporarily:
- Occasionally, antivirus software may block certain applications from launching. Temporarily disable your antivirus/firewall and try launching the game again to see if that helps. Remember to turn it back on afterward.

4. Run as Administrator:
- Right-click the icon of Star Equestrian and select Run as administrator. This will give the game the necessary permissions to launch properly.

5. Check Compatibility Settings:
- Right-click on the game's shortcut and select Properties. Navigate to the Compatibility tab and check Run this program in compatibility mode for an earlier version of Windows, for example, Windows 8 or 7.

6. Check for Corrupt System Files:
- Open the Command Prompt as an administrator (search for cmd in the Start menu, right-click it, and select Run as administrator). Type sfc /scannow and hit Enter. This will scan your system for corrupted files and attempt to repair them.

Could you give these steps a try and let me know what happens? If the issue persists, we can explore further options!

ok i did turn off firewall run as admin and all the updates including downloading different drivers

Thank you for following those steps! Since you’ve already turned off the firewall and run the game as an administrator, let’s try a couple more things that might help get Star Equestrian up and running.

1. Delete Remaining Files:
- Ensure that all previous installation files are deleted before you try to reinstall.
- Go to C:\Program Files (x86) and look for any folders related to Star Equestrian and remove them. You may also want to check in your Documents folder for any saved files related to Star Equestrian.

2. Clear Cache and Cookies:
- If you’ve used different browsers to reinstall, clear the cache and cookies from your default browser. This can resolve issues with corrupted data that might conflict with the game launch. Check your browser settings for this feature.

3. User Account Control Settings:
- As suggested in one of the sources I found, adjusting the User Account Control (UAC) settings might help. Go to Control Panel > User Accounts > Change User Account Control settings. Lower the slider temporarily and test if the game launches. Remember to revert this setting later for security.

4. Reinstall Gaming Services:
- If the issue persists, you may want to reset the Gaming Services on your PC.
- Open Settings > Apps > Apps & features. Find Gaming Services, click on it, and select Repair and then Reset.

5. Check for Corrupt System Files:
- As mentioned previously, running sfc /scannow in the Command Prompt can help check for any corrupt files. Please ensure to do this step if you haven't already.

After you've tried these steps, let me know how it goes. If Star Equestrian still isn’t launching, we may need to look into a deeper issue or consider contacting our higher-level support at [email protected].

Are you finding these suggestions helpful?

where is command prompt

To find the Command Prompt on your Windows 10 system, you can follow these simple steps:

1. Open the Start Menu: Click on the Windows icon located at the bottom left corner of your screen, or press the Windows key on your keyboard.

2. Type 'cmd': In the search bar, type “cmd” or “Command Prompt”.

3. Select Command Prompt: You should see "Command Prompt" appear in the search results. Right-click on it and select "Run as administrator" to open it with elevated privileges.

Once the Command Prompt is open, you can enter the command sfc /scannow to check for and repair any corrupt system files.

Let me know if you need any further assistance or if there's anything else you would like me to explain! Are you satisfied with this guidance?

windows 11

Thanks for your patience! Since you're now using Windows 11, there are a couple of differences in accessing features. Here’s how you can find and open Command Prompt on Windows 11:

1. Open the Start Menu: Click the Windows icon on the taskbar or press the Windows key on your keyboard.

2. Search for Command Prompt: Type "Command Prompt" in the search bar.

3. Run it as Administrator: When "Command Prompt" appears in the search results, right-click on it and select Run as administrator. This will give you the necessary permissions to carry out system checks.

4. Accessing via Windows Terminal (Optional):
- Windows 11 also features Windows Terminal, which you can find in the Start Menu as well. You can run Command Prompt from there too. Just type cmd in the Terminal if that’s your preferred method.

Once you've got the Command Prompt open, you can enter the command sfc /scannow to scan and repair any corrupted system files.

Give that a try, and please let me know how it goes! If you still encounter issues launching Star Equestrian, we can explore other troubleshooting options together. I'm here to help! Are you satisfied with this guidance?

says i have to be admin

It seems like Star Equestrian requires administrator permissions to run properly, which can be the reason you're encountering issues. This is common for games as they may need elevated permissions to access certain resources on your computer, especially during installation or the first launch.

Since you've mentioned that you encountered the message about needing admin rights, here’s what you can do:

1. User Account Control Settings:
- Lower your User Account Control (UAC) setting. Go to Control Panel > User Accounts > Change User Account Control settings. Move the slider down to the lowest setting to see if that helps.

2. Create a Shortcut to Always Run as Administrator:
- If you have access to an admin account, right-click the Star Equestrian icon, select Properties, go to the Compatibility tab, and check the box that says Run this program as an administrator. Click OK to save.

3. Use an Admin Account:
- If you have another account on your computer that has admin privileges, log into that account and try launching Star Equestrian from there.

4. Contact Support:
- If none of the above steps work, consider contacting our higher-level support through email at [email protected] for assistance. They may be able to offer a more specific solution for your situation.

If you have access to an admin account and can carry out these steps, please give them a try. Let me know how it goes! Are you satisfied with these suggestions?

can i look for the windows system 32

It seems you're looking to locate the Windows System32 folder. This part of your system is critical as it contains essential system files for Windows operations. Here's how to find it:

### Accessing System32:
1. Open File Explorer: You can do this by clicking the folder icon in your taskbar or pressing Windows Key + E on your keyboard.

2. Navigate to the System Drive: Your Windows installation is usually on the C: drive. Click on "This PC" or "Computer" in the left sidebar, then double-click on the C: drive.

3. Locate the System32 Folder: Open the "Windows" folder, and then look for the "System32" folder inside. It might be easier to simply type "C:\Windows\System32" into the address bar at the top of the File Explorer, and press Enter.

### Caution:
Be cautious when accessing this folder, as it contains system files that are essential for the proper functioning of Windows. Avoid altering or deleting files unless you're certain of the changes you're making.

If you're trying to look for specific files or executables related to Star Equestrian within System32, let me know! We can explore further actions based on what you find there. Are you satisfied with this guidance?

yes that always pops up when i install star .. it does it like 4 x

Thanks for that information! Since you're experiencing those pop-ups from Windows System32 when trying to install Star Equestrian multiple times, it might be related to a few common issues that others have encountered as well. Let's see if we can explore some possible solutions:

### Possible Solutions:

1. Ensure Complete Removal Before Reinstalling:

- Since you've mentioned that the installation prompts the Windows System32 error multiple times, it may be beneficial to ensure that all components are fully removed before attempting a fresh install again. Use a tool like CCleaner or similar programs to clean up leftover registry entries and files related to Star Equestrian.

2. Run the Installation in Safe Mode:

- Restart your computer and boot into Safe Mode. You can do this by pressing Shift and clicking on the Restart option from the Start Menu. After your PC restarts, diagnose and select Troubleshoot > Advanced options > Startup Settings > Restart and press 4 or F4 to start in Safe Mode. Then try installing the game.

3. Check for Background Programs:

- Sometimes, background applications can conflict with installation processes. Try to close unnecessary apps, especially those that might interact with system files, like antivirus software or system optimization tools.

4. Use Event Viewer:

- If you're comfortable with it, you can access the Event Viewer to look for specific error logs related to the installation. To do this, right-click on the Start button and select Event Viewer. Look under Windows Logs > Application for any error messages that might provide more context.

5. Seek Help from Forums:

- There are discussions on Reddit and Facebook groups dedicated to Star Equestrian where users share their experiences and solutions. You might find a specific fix for the "Windows System32" error here: Reddit Discussion. Sometimes, others experience the same problems and can provide insights that worked for them.

6. Consider Contacting Support:

- If these solutions don’t resolve your issue, it might be worth reaching out to our dedicated support team at [email protected]. They have more tools to troubleshoot installation errors directly aligned with Star Equestrian.

Please try these steps and let me know how it goes! If you continue to have the issue, we can look into bringing further assistance. Are you satisfied with these suggestions?

the star launcher also says in task manager 4553.8 mb

It sounds like the Star Launcher is consuming a significant amount of memory, which can be a concern when trying to run the game smoothly. High memory usage like 4553.8 MB can interfere with the game's performance, especially if your system does not have ample RAM available. Here are some steps you can take to manage this issue:

### Solutions for High Memory Usage:

1. Check Total RAM:
- First, let's ensure your total RAM is sufficient. Right-click the Start button, open Task Manager, go to the Performance tab, and click on Memory. You should see the total RAM and how much is available. Ensure you have at least 8GB of RAM available for the game to run adequately.

2. Close Background Applications:
- Close any unnecessary applications running in the background that may consume significant resources, particularly resource-intensive applications like web browsers, video editing software, or other games. You can see what’s consuming memory in the Processes tab of Task Manager.

3. Adjust Virtual Memory:
- Check your virtual memory settings. Right-click on This PC, select Properties, then go to Advanced system settings. Under the Performance section, click on Settings, then go to the Advanced tab. Click on Change under Virtual Memory to see your page file size and adjust if needed. Generally, allowing the system to manage it automatically is best.

4. Update Graphics Drivers:
- Sometimes high memory usage can be associated with outdated graphics drivers. Ensure your graphics drivers are up to date. You can do this by visiting the manufacturer's website (like NVIDIA, AMD, or Intel) and downloading the latest drivers.

5. Reinstall Star Launcher:
- If the high memory usage persists, consider uninstalling and reinstalling the Star Launcher to make sure it's functioning correctly. Make sure to properly remove all associated files and folders, and then reinstall the launcher from the official site.

6. System Restart:
- Sometimes a simple restart can help clear out cache and free up memory. If you haven’t done so yet, give your system a reboot.

If you try these steps and still see the high memory usage with the Star Launcher, it would be advisable to contact our support team at [email protected] for further assistance, as they can provide more detailed troubleshooting.

Please let me know how these steps work for you or if you have any further questions! Are you satisfied with these suggestions?

it says 1.6 gb available and my whole memory box thingy is blue

It looks like your system has about 1.6 GB of RAM available, and you mentioned that the memory usage box is full (or blue), indicating that you’re low on available memory. This can definitely affect the performance of applications like Star Equestrian and could explain some of the issues you’re experiencing, along with the "Windows System32" prompts during installation.

### Here are some steps to help free up memory and improve performance:

1. Close Unused Applications:
- Open Task Manager (right-click the taskbar and select Task Manager), then go to the Processes tab. Look for any applications or services that you aren't using and right-click on them to select End Task. This will free up some memory.

2. Disable Startup Programs:
- In Task Manager, switch to the Startup tab and disable programs that you don't need to start up with your computer. This can help free up resources after a reboot.

3. Delete Temporary Files:
- Use the Disk Cleanup tool to remove temporary files. Type "Disk Cleanup" into the search bar, select it, choose your system drive (usually C:), and check the boxes for temporary files, then click OK.

4. Increase Virtual Memory:
- As previously mentioned, adjusting your virtual memory can help with low RAM situations. Go to Control Panel > System and Security > System > Advanced system settings > Performance Settings > Advanced Tab > Change under Virtual Memory, and ensure it’s set to be automatically managed by Windows or increase it manually based on recommendations that appear.

5. Consider Upgrading RAM:
- If you frequently run into memory issues, it might be worthwhile to consider upgrading your RAM if your computer allows. Even an additional 4GB can make a significant difference in performance.

6. Check for Malware:
- Malware can consume system resources. Running a full scan with your antivirus or using malware removal tools can free up resources if they detect issues.

7. Look for Memory Hogs:
- Sometimes specific applications can leak memory. If you notice one application is consistently using a lot of RAM, consider checking for updates to that application or reinstalling it.

Please give these steps a shot and see if you can clear up some memory. Let me know how it goes, and if the issue with Star Equestrian persists, we can take further action. Are you satisfied with these suggestions?