Hi! I see the Star Equestrian game crashes almost every minute on your iPhone running iOS 18.7, and that’s making it impossible to play even as a VIP player. I definitely want to help you get this sorted out.

To start, can you tell me if the crashes happen consistently at any particular point in the game (like opening your inventory, loading a specific area, or during gameplay)? Also, have you tried any fixes so far, like restarting the app or your iPhone?

In the meantime, here’s a step-by-step guide tailored to your iOS device that often helps with app crash issues:

1. Close and Restart the App
Swipe up from the bottom (or double-click the Home button if your iPhone has one) to open the app switcher. Swipe the Star Equestrian app off the screen to close it fully, then reopen it.

2. Check for App and iOS Updates
Go to the App Store and check if there’s an update for Star Equestrian. Also, ensure your iOS 18.7 is the latest version available by going to Settings > General > Software Update.

3. Clear Game Cache or Data (if possible)
The app might accumulate data causing instability. Unfortunately, iOS apps don’t usually allow manual cache clearing. But uninstalling and reinstalling the app can serve the same purpose.

4. Reinstall the Game
Press and hold the Star Equestrian app icon, tap “Remove App,” then choose “Delete App.” Next, reinstall it from the App Store. This can fix corrupted files that cause crashes.

5. Check Available Storage
Low storage on your iPhone can cause apps to crash. Go to Settings > General > iPhone Storage to see if you have enough free space (at least a few GB).

6. Restart Your iPhone
Sometimes a simple restart fixes background issues that impact app performance.

If these don’t solve the problem, sometimes specific features or memory-intensive areas in the game trigger crashes, especially on iOS devices with strict memory management. Let me know if the crashes happen during certain actions like browsing your horse gear inventory or loading specific sections.

Additionally, since you are a VIP player, if the issue persists, I recommend contacting Star Equestrian support directly through their official support email: [email protected]. They might have specific fixes or be able to check any VIP account-related issues affecting stability.

Please try these and tell me how it goes or if the crashes follow a pattern. I’m here to help you get back to enjoying the game! Are you satisfied with this plan for now?