Hi there! I understand your gem chests in Star Equestrian are not resetting as expected. That's definitely something we can work through together.

To get started, can you tell me a bit more about the issue? For example:
- Are the gem chests never resetting at all, or do they reset only sometimes?
- Have you tried any steps such as restarting the app or your device?
- Are you connected to a stable internet connection when you notice this issue?

Knowing these details will help me guide you better! Meanwhile, I'll suggest some basic steps that often help with this type of issue:

1. Restart the Game: Close Star Equestrian completely on your Mac and reopen it. Sometimes app data syncing can be refreshed this way.
2. Check for Updates: Ensure you are running the latest version of Star Equestrian. Updates can fix issues like chests not resetting. You can check the Mac App Store or the official Star Equestrian site.
3. Stable Internet: Confirm your Mac’s internet connection is stable because gems and chest resets require synchronization with the game servers.
4. Log Out and Back In: If the game allows, try logging out of your account and logging back in. This can force a sync with the game servers and reset your chest progress.

If you have already tried these, please let me know which ones, and we can explore more advanced troubleshooting like verifying your account status, checking server issues, or clearing game cache.

How does that sound? Are you able to try any of those steps now?