Hi there! I understand how frustrating it must be not being able to get your V720 camera connected outside of LAN mode. Let's work together to figure this out.

First, just to clarify, can you tell me if you are trying to connect your camera to a Wi-Fi network and what specific steps you have already attempted? Also, it's important to ensure that the camera is compatible with your Wi-Fi connection. The V720 camera usually only supports 2.4 GHz Wi-Fi networks.

If you'd like to try some steps to troubleshoot this issue, here’s a simple guide:

1. Check Your Wi-Fi Compatibility: Ensure your router is set to broadcast a 2.4 GHz network. The V720 camera may not connect to 5 GHz networks. Sometimes, dual-band routers might not allow certain devices to connect unless specified.

2. Camera Reset: If it’s not connecting properly, consider resetting the camera. You typically do this by holding the reset button on the camera for about 10 seconds until the LED lights change.

3. Reconfigure the Camera: After resetting, you’ll need to reconfigure the camera. Ensure your phone is connected to the 2.4 GHz network, then open the V720 app and follow the setup instructions to connect.

4. Network Settings Check: Make sure that your router is not set to block devices based on their MAC address or other security features that might prevent the camera from connecting.

5. Troubleshooting Wi-Fi Settings: If the camera still won't connect, you might need to check for firmware updates for both the camera and your router. This often resolves connectivity issues.

6. Check App Permissions: Ensure that the V720 app has the necessary permissions to access your network.

If you’ve tried these steps and still only get LAN mode working, please let me know, and I'll look into more specific technical adjustments or escalate this issue further. Are you satisfied with the solution I provided?

My camera only Works in lan mode, i cant connect it in another way

I see that your V720 camera is only functioning in LAN mode and not connecting through other means. Let's dive deeper to get this sorted out.

First, here are some steps we can try to address the issue:

1. Wi-Fi Network Compatibility: Confirm that your Wi-Fi router is broadcasting a 2.4 GHz network. The V720 camera might not support 5 GHz networks, and many devices struggle to connect to dual-band routers this way.

2. Reset the Camera: Sometimes resetting the camera can help establish a better connection. Press and hold the RESET/MODE button on the camera until the blue light flashes quickly. This should reset it, and you can try setting it up again afterwards 1.

3. Reconfigure the Camera: After the reset, make sure to follow the initial setup instructions through the V720 app while your phone is connected to the 2.4 GHz network. This step is crucial for establishing a successful connection.

4. Check for Firmware Updates: Ensure that both your camera and router firmware are up to date. Sometimes connection issues can stem from outdated software.

5. Review Network Settings: Make sure that your router's settings aren't blocking the camera. For instance, double-check that MAC address filtering isn't enabled, as this could prevent devices from connecting.

6. Antennas and Positioning: If your camera has external antennas, ensure that they are fixed properly. Also, place the camera within a reasonable distance from the router to improve Wi-Fi signal strength 2.

If you have already gone through some of these steps, please let me know which ones you've tried, and we can explore more advanced troubleshooting options or escalate if necessary. Are you satisfied with the solution I provided?