Hello! I understand you're encountering an issue with your Italian ID Card being rejected due to the "Wrong country selected" error. Let's work through this together.

1. Verify Country Selection: First, can you please confirm which country is currently selected in the Itsme­ application? It's crucial that it matches your Italian ID Card's country.

2. Change Language Settings: Sometimes the app may default to a wrong country based on the language setting. You might want to switch your app’s language settings to English to see if that resolves the issue.

3. Re-enter Information: After changing the language settings, log out of the application and then log back in. Try re-entering your ID card details to ensure that the application processes it correctly.

If these steps don’t resolve the issue, we might want to check if there’s a known problem with the Itsme­ app affecting your region. Let me perform a quick search for similar reported issues.

Checking now...

It appears that in some cases, the "Wrong country selected" error can occur due to app settings or regional restrictions when using the app. For instance, users have experienced this when the country setting does not align with the language they are using, similar to how it has affected users in other regions1.

If it still doesn’t work, please consider reaching out directly to Itsme­ support at [email protected] or via the email [email protected] for personalized assistance.

Are you satisfied with the solution I provided? If you need more help, just let me know!