[Norwegian Cruise Line] Could not load contex on excursios

M
Marie
1 year ago In Norwegian Cruise Line
Could not load contex on excursios

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Charlotte Green

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1 year ago

Hi! I see you’re having trouble with loading content on the excursions section. Let’s get this sorted out together. Could you tell me where exactly you’re experiencing this issue? Is it on the Norwegian Cruise Line app or on the website using your Kindle? Also, does the error message say exactly “Could not load contex” or something similar?

In the meantime, here are some general steps you can try on your Kindle (Android OS 9) to help resolve this:

1. Check your internet connection – Make sure your Kindle is connected to a stable Wi-Fi network since the excursions content requires internet access to load.

2. Restart the app or browser – Close the NCL app or browser completely and reopen it. Sometimes a fresh start helps load the content properly.

3. Clear app cache (if using the app) – Go to Settings > Apps > Norwegian Cruise Line > Storage > Clear Cache. This can fix issues related to stored temporary data.

4. Update the app or browser – Ensure the NCL app and your Kindle’s browser are up to date with the latest versions.

5. Try booking on the web – If the app keeps giving errors, try accessing My NCL through a browser on your Kindle and see if the excursions load there.

If you’ve already tried these or the problem persists, let me know if you noticed if this happens with all excursions or just specific ones, and if it’s only on your Kindle or other devices too. That way, I can dig deeper!

Are you able to try these out and share what happens?

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