[Keep Health] Watch stopped monitoring my sleep

T
tom
1 year ago In Keep Health
watch stopped monitoring my sleep

Comments

user
avatar
604 Points 4 Followers
Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

View Profile
1 year ago

Hello! I understand that your Keep Health watch has stopped monitoring your sleep. Let’s work through this together to find a solution.

First, could you share any specifics about when you noticed the issue? For instance, did it happen after a software update, or have there been any changes to your sleep settings?

In the meantime, here are some common troubleshooting steps you can try:

1. Check Sleep Tracking Settings: Go to the settings on your watch or the Keep Health app to ensure that sleep tracking is enabled.

2. Set Up a Sleep Schedule: Sometimes, having a clear sleep schedule helps the device monitor your sleep better.

3. Prioritize Data Sources: If you have multiple devices, ensure that your Keep Health watch is set as the primary data source in the app.

4. Ensure Battery is Charged: Make sure that your watch has enough battery to last through the night for accurate tracking.

5. Restart Your Devices: Restart both your Keep Health watch and the device connected to it (like your smartphone); this can often resolve temporary issues.

6. Check Permissions: Make sure that the Keep Health app has all necessary permissions to collect and access sleep data.

If following these steps doesn't help, please let me know, and we can dig a bit deeper into the settings or consider contacting support if necessary. Are you satisfied with the solution I provided so far?

Leave a comment