Hello! I see your Cardo app is not detecting your unit even though your iPhone says it’s connected via Bluetooth. That’s a bit puzzling for sure. To help you best, could you tell me if the Bluetooth connection you mention appears as “Connected” in the iPhone’s Bluetooth settings? Also, have you already tried any troubleshooting steps like restarting your phone or the Cardo unit?

Meanwhile, here are some step-by-step checks and fixes tailored for your iPhone running iOS 18.5:

1. Check Bluetooth Permission for Cardo Connect app
On iPhone, apps need explicit permission to use Bluetooth. Go to your iPhone’s Settings > Cardo Connect and make sure the Bluetooth access toggle is turned on.

2. Forget and Re-Pair the Unit
- Go to Settings > Bluetooth, find your Cardo unit in the list, tap the info icon (i), then select Forget This Device.
- Restart your iPhone.
- Turn Bluetooth back on, and pair with your Cardo unit again as if new.

3. Restart Both Devices
Fully power off and on your Cardo unit, then restart your iPhone. Sometimes fresh restarts clear up hidden glitches.

4. App Update Check
Double check the Cardo Connect app is fully updated from the App Store.

5. Check Bluetooth Mode on Cardo Unit
Some Cardo models have different Bluetooth modes (e.g., Bluetooth for phone connection vs DMC mesh intercom). Ensure the Cardo unit is set to Bluetooth mode so the app can recognize it.

6. Reinstall the Cardo Connect app
If it still won’t find your unit, try deleting the app and reinstalling it fresh. Then retry pairing steps.

Let me know if you already tried some of these or if you want me to guide you through any step more thoroughly! We can dig deeper or troubleshoot based on your feedback.

Are you able to check the Cardo Connect app Bluetooth permission first?