Hi! I see you're having trouble switching the Cardo Connect app from Bluetooth to DMC mode while your Packtalk Edge is logged onto your phone. Let's see if we can get that sorted out together.

To start, can you tell me if the Cardo unit itself is currently set to Bluetooth mode or DMC mode? Also, did you try switching modes directly on the device or only through the app?

Meanwhile, a common approach that has worked for others with similar issues involves toggling the app's Bluetooth permissions or resetting the connection. Here's a step-by-step plan you can try:

1. On your phone, go to the Cardo Connect app permissions and temporarily disable Bluetooth access, then re-enable it. This helps the app refresh its connection rights.

2. Restart your phone to clear any temporary glitches.

3. On your Packtalk Edge device, try manually switching between Bluetooth and DMC modes: press and hold the intercom button or check the user manual for the exact button combo to toggle modes.

4. In the app, after the device is in the desired mode, attempt to connect again.

If that doesn't work, you might want to completely forget the Packtalk Edge from your phone's Bluetooth settings, uninstall the Cardo Connect app, then reinstall it fresh. After that, pair your device again starting with Bluetooth mode and then switch to DMC as needed.

Let me know which steps you've already tried or if you'd prefer I walk you through any of these! We'll get this fixed.

Are you comfortable trying these now?