Hi there! I’d be happy to help you with Shazam saying you’re offline even though your mobile data is working. To get started, can you tell me if this happens all the time or just occasionally? Also, have you tried any steps so far to fix it?

Meanwhile, here are a few simple checks we can try to get things working:

1. Check Airplane Mode: Sometimes airplane mode can be accidentally enabled, blocking data. Please make sure it’s off.

2. Toggle Mobile Data Off and On: Turn your mobile data off, wait a few seconds, then turn it back on to refresh the connection.

3. Restart Shazam: Close the app completely and reopen it. This can help clear minor glitches.

4. Restart Your Device: A quick reboot can reset network connections and app status.

5. Check App Permissions: Make sure Shazam has permission to use mobile data. You can verify in your Android settings under Apps > Shazam > Data usage.

6. Try Switching Networks: If possible, connect to a different Wi-Fi or mobile network to see if the issue persists.

If you’ve already tried some of these, just let me know which ones, and we can look into deeper settings or app reinstall options next!