[Hoop] I liked profiles of different people but don't get requests, but previously I got them

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Maria
1 year ago In Hoop
I liked profiles of different people but don't get requests, but previously I got them

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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1 year ago

If you have liked profiles on the Hoop app but are not receiving friend requests anymore, despite having received them previously, you can take the following steps to troubleshoot this issue:

1. Check Your Profile Settings:

Access your profile settings within the Hoop app. Ensure that your account is set to allow friend requests. Sometimes, privacy settings may inadvertently restrict incoming requests.

2. Review Blocked Users:

Go through the list of users you may have blocked in the app. If any users you are expecting requests from are on this list, you will need to unblock them to receive their requests. You can manage blocked users from your profile settings - learn more - learn more.

3. Re-check Liked Profiles:

Confirm that the profiles you liked still exist and remain active. If a user has deleted their account or changed privacy settings, they might not be able to send requests to you anymore.

4. Send Direct Friend Requests:

If you remember any specific profiles you liked, consider sending friend requests directly. Tap the '+' button under their profiles to initiate requests. If they accept, you'll be notified and can connect with them - learn more.

5. Update the App:

Ensure that you are using the latest version of the Hoop app. Occasionally, bugs fixed in updates can resolve issues related to notifications and requests. Check the Google Play Store for the latest update - learn more.

6. Restart the Application:

Close the app entirely and restart it. This can sometimes clear temporary glitches that prevent friend requests from coming through.

7. Check Internet Connection:

Verify that you have a stable internet connection, as connectivity issues could prevent notifications from appearing promptly.

8. Support Contact:

If the issue persists after trying these steps, it may be worthwhile to contact Hoop's customer support for further assistance. They may be able to provide insights specific to your account.

By following these steps, you should be able to identify and possibly rectify the reason behind not receiving friend requests in the Hoop app.

M
Maria
1 year ago

I liked profiles of different people but don't get requests, but previously I got them

user
avatar
151 Points 6 Followers
Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

View Profile
1 year ago

If you are not receiving friend requests on the Hoop app after previously getting them, even though you have liked several profiles, follow these steps to troubleshoot and possibly resolve the issue:

1. Assess Profile Privacy Settings:

Check your privacy settings within the app to ensure that there's no restriction on who can send you friend requests. Look for options related to "Who can send friend requests?" and ensure it's set to allow requests from others.

2. Examine Liked Profiles:

Verify that the profiles you have liked are still active. If a user has deactivated or deleted their account, they will not be able to send you requests anymore.

3. Verify Blocked or Restricted Users:

Review your account settings to see if you have accidentally blocked users you want to connect with. If they are blocked, you'll need to unblock them to receive any new requests from those individuals.

4. Engagement with Liked Users:

Consider directly engaging with the users whose profiles you liked. You can send them a message or look for options to initiate a friend request. In some social apps, direct interaction can signify your interest and encourage them to reciprocate.

5. Restart the App:

Sometimes, simply restarting the app can solve underlying glitches that prevent requests from coming or notifications from appearing. Close the app completely and then reopen it.

6. Update Your App:

Ensure that you are using the latest version of the Hoop app. App updates can fix bugs and improve functionalities, potentially resolving issues like missing friend requests. Check the Google Play Store for updates.

7. Check Internet Connection:

Make sure you have a stable internet connection. Unstable internet services can lead to delays or missing notifications for friend requests.

8. Contact Customer Support:

If after following these steps you are still not receiving friend requests, consider reaching out to Hoop's customer support for further assistance. They may help identify specific issues related to your account.

By following these troubleshooting steps, you may resolve the issue of not receiving friend requests in the Hoop app.

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