Hi there! I understand you're having trouble with Keep Health not connecting. Let's work through this together. Could you let me know what specific device you're trying to connect to Keep Health? Additionally, are you encountering any error messages, or are you just unable to establish a connection?

Once I have that information, we can troubleshoot further!

Android 4.4

Thank you for the additional information! It seems you're using Android 4.4, which is also known as KitKat. This version is quite old, and it may encounter connectivity issues with newer apps like Keep Health. Let's see if we can get it working.

Here are some steps we can take:

1. Update Android System Webview:
- Go to the Google Play Store and search for "Android System Webview."
- If there is an update available, please install it. This may improve compatibility with Keep Health.

2. Clear App Cache:
- Go to your device's Settings.
- Tap on Apps or Application Manager.
- Find Keep Health in the list and tap on it.
- Select Storage and then tap on Clear Cache.

3. Check Your Internet Connection:
- Ensure you are connected to Wi-Fi or mobile data. Try browsing a webpage to confirm your internet is working.

4. Reinstall Keep Health:
- If the steps above don't work, uninstall the Keep Health app and then reinstall it from the Google Play Store.

5. Device Restart:
- Sometimes a simple device restart can resolve certain connectivity issues. Please turn off your device for a few seconds and then turn it back on.

Let me know if you are able to complete these steps or if the app still won't connect afterwards. I'll be here to assist you further!

Won't connect

Thanks for your patience! Since it seems Keep Health won’t connect on your Android device, let’s explore a few targeted steps to troubleshoot this:

1. Check Permissions:
- Go to Settings > Apps > Keep Health.
- Tap on Permissions and ensure that all necessary permissions are granted (like location, storage, etc.). Sometimes, lack of permissions can prevent the app from connecting properly.

2. Ensure Bluetooth is ON:
- If you are trying to connect to a smartwatch or fitness device, make sure Bluetooth is turned on. You can check this in Settings > Bluetooth. Ensure your device is discoverable and connected.

3. Reboot the Device:
- A simple restart of your Android device can sometimes clear connectivity issues.

4. Reinstall the App:
- If the problem persists, uninstall the Keep Health app by going to Settings > Apps > Keep Health > Uninstall. After that, restart your device and then reinstall the app from the Google Play Store.

5. Try the Network Settings:
- Resetting your network settings can also help. Go to Settings > Backup & reset > Network settings reset. This will reset Wi-Fi, mobile data, and Bluetooth settings.

If you've attempted all these steps and the app still refuses to connect, it might be worthwhile to check whether there are known issues with the Keep Health app's compatibility with Android 4.4 or if there are any updates available for the app geared toward improving connection stability. You might find additional information on this in forums or support threads.

If you want, here’s a helpful video that might guide you further on fixing the Keep Health app: Fixing the Keep Health App 1.

Please let me know how it goes or if you need any more help!