Hi there! I understand the myCOMPASS PA website won't load on your Windows 10 laptop using the WebKit browser. Let's see if we can get that sorted out.

To start, could you tell me a bit more?

- Are you seeing any error messages when you try to load the site?
- Have you tried accessing the site on a different browser or device?
- Are you connected to a VPN, or do you have ad blockers enabled?

Meanwhile, here’s a common step-by-step approach we can try together:

1. Disable VPN and Ad Blockers: The myCOMPASS PA site sometimes doesn't load if you are using VPNs or ad blockers. Try turning these off and reload the site.

2. Clear Browser Cache and Cookies: Sometimes stored data causes the site to hang. In your WebKit browser, clear your browsing data (cache and cookies) and then try again.

3. Try a Different Browser: If that doesn't help, try loading the site in another browser like Chrome, Firefox, or Edge. This will help check if the problem is browser-specific.

4. Check Internet Connection: Make sure you are connected to a stable internet network. Restarting the router can sometimes resolve connection issues.

5. Check for Known Outages: Occasionally, the myCOMPASS PA website experiences downtime or technical difficulties. The Pennsylvania Department of Human Services acknowledged recent issues and often posts updates on their Facebook page. It could be a temporary server problem on their end2 3.

Could you let me know which of these steps you've tried so far? That way, I can guide you further or suggest advanced troubleshooting if needed.

Looking forward to your reply!

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