Hi! I understand you're having trouble logging into the myCOMPASS PA app to check your schedule. Let's work through this together.

First, could you tell me exactly what happens when you try to log in? For example, do you see an error message, or does the app just not load your schedule? Also, have you been able to log in successfully before on this device or is this your first time?

Meanwhile, here are some general steps we can try:

1. Check Your Credentials: Ensure that the username and password you are entering are correct. Sometimes typing errors happen, especially with passwords.

2. Clear Cache and Cookies: Since your device uses the WebKit browser on Windows 10, clearing cached data can resolve loading or login issues. You can do this in your browser settings under Privacy > Clear browsing data.

3. Update the App or Browser: If you are using the myCOMPASS PA app or accessing the website via a browser, make sure it's updated to the latest version.

4. Check Internet Connection: Confirm you have a stable internet connection.

If you’ve tried these already, please let me know, and we can go into more advanced troubleshooting like resetting your password or checking if there are any known service outages affecting logins.

By the way, there have been reports in the past about COMPASS experiencing some loading issues for users, but these are typically resolved quickly by the support team3.

Please, share more details about what you’ve tried and what exactly occurs when you log in, so I can assist you better!

how to I answer you?

Thanks for asking! To answer questions or respond within the myCOMPASS PA app, here's what you typically do:

1. Open the myCOMPASS PA app on your device.

2. Navigate to the section where you have questions to answer—this might be related to your benefits, appointments, or any notifications.

3. When a question appears, you'll usually see options to type your answer or select from multiple-choice options.

4. After entering your response, make sure to look for a "Submit," "Save," or "Next" button and tap it to ensure your answer is recorded.

If you're referring to answering security questions during login or form completion, just carefully type your responses and submit as prompted.

For a visual guide, there are helpful demonstration videos about using myCOMPASS PA on YouTube, which show how to navigate and respond within the app3.

Does this help? Or is there a particular type of question or section in the app where you need help answering? Let me know!