[Night Owl Protect] I cant get password changed

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David Newland
1 year ago In Night Owl Protect
i cant get password changed

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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1 year ago

Hello! I see you're having trouble changing your Night Owl Protect password. Let's get this sorted out together. To start, could you please tell me if you are trying to reset the password from the Night Owl Protect app or through the website? Also, are you encountering any error messages or issues during the password change process?

Meanwhile, here’s a general step-by-step guide for resetting the password using the Night Owl Protect app:

1. Open the Night Owl Protect App on your Windows device.
2. On the sign-in screen, tap or click "Forgot your password?"
3. You should receive a temporary code sent to the email address registered with your Night Owl Protect account.
4. Enter that temporary code in the app.
5. Create a new password and then verify it by typing it again.
6. Tap “Save Password” to finalize the change.

If you're not getting the temporary code email, please check your spam/junk folder or ensure that you’re using the correct registered email address.

Let me know if you’ve tried these steps or if you face any specific issue along the way, and I can provide further guidance!

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