Hi! I understand that your chats in the Spellai app load only a few sentences and then you have to reopen the app to get the full message. Let’s get this sorted out together.

To start, could you please confirm if this happens with all chats or just specific ones? Also, are you using Wi-Fi or mobile data when this occurs? This info helps pinpoint the issue.

Meanwhile, here are some steps we can try:

1. Check your internet connection – Make sure you have a stable connection. Try switching between mobile data and Wi-Fi to see if that improves loading.

2. Clear the app cache – Sometimes cached data causes loading glitches:
- Go to your Android Settings > Apps > Spellai.
- Tap on Storage > Clear cache.
- Restart the app and try again.

3. Update the app – Ensure you have the latest version of Spellai installed from your app store, as updates often fix bugs related to chat loading.

4. Force stop and restart the app:
- Settings > Apps > Spellai > Force Stop.
- Then reopen the app fresh.

5. Log out and log back in – This can refresh your session if something got stuck.

If after these the issue remains, there might be a backend or server-side problem causing partial message loads, which can sometimes happen with AI chat apps. Users have reported similar issues where reopening the app temporarily helps, suggesting it may be related to how the app buffers chat responses1.

Let me know how these steps go for you, and if it persists, we can explore deeper settings or consider escalating to higher-level support for Spellai.

Are you satisfied with the solution I provided so far?