[DailyBean] DailyBean isn't loading. It just says failed to connect to the internet.

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Nour
1 year ago In DailyBean
DailyBean isn't loading. It just says failed to connect to the internet.

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56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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1 year ago

Hi there! I'm sorry to hear that DailyBean isn't loading for you and that you're seeing a "failed to connect to the internet" message. That can be really frustrating! Let's work through this together.

First, I’d like to clarify a few things to better grasp the issue:

1. Are you using Wi-Fi, or are you connected to mobile data when trying to access DailyBean?
2. Have you tried closing the app completely and reopening it?
3. Has this been an ongoing issue or something that just started happening?

Once I have a bit more information, we can dive into some troubleshooting steps!

N
Nour
1 year ago

The wifi works on other apps and i have tried reopening the app multiple times and this is a recent issue

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56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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1 year ago

Thanks for sharing that information! Since DailyBean is the only app having trouble connecting, it could be due to a few reasons. Let's try some steps to see if we can resolve the issue:

### Step 1: Check for App Updates
Sometimes, app issues can be fixed with an update. Go to the App Store and check if there’s an update available for DailyBean.

### Step 2: Reset Network Settings
Since your Wi-Fi is working fine on other apps, resetting your network settings could help. Here’s how to do it:
1. Go to Settings on your iPhone.
2. Tap General.
3. Scroll down and select Transfer or Reset iPhone.
4. Select Reset.
5. Choose Reset Network Settings. You might need to enter your passcode.

Note: This will erase saved Wi-Fi networks, so you’ll need to reconnect to your Wi-Fi afterward.

### Step 3: Disable Private Address
Some users have found success by disabling the private address feature for their Wi-Fi. Here's how to do it:
1. Go to Settings.
2. Tap Wi-Fi.
3. Find your connected network and tap the (i) icon next to it.
4. Toggle off Private Address and reconnect to the network.

Let me know if any of these steps help resolve the issue! If the problem persists, we can explore more advanced troubleshooting options or check for any known issues with the app.

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