Hi there! Thanks for reaching out. I see you're getting the "Something Went Wrong" message when trying to log into the My H-E-B app on your Android device, and you've already tried reinstalling the app and clearing its data. Let's try to pinpoint and resolve this together.

Since you've done the basics, here are a few other steps you can try:

1. Check Your Internet Connection: Ensure your device has a stable internet connection, either Wi-Fi or mobile data. Sometimes, spotty connectivity can cause login failures.

2. Check for App Updates: Even if you just reinstalled the app, make sure you have the latest version installed from the Google Play Store. Older versions might have bugs causing login errors.

3. Verify Date & Time Settings: Incorrect date and time settings on your device can cause authentication errors. Go to your device Settings > System > Date & time, and make sure "Automatic date & time" is enabled.

4. Try Logging In on a Different Network: Switch to a different Wi-Fi or use mobile data to see if the issue is network-related.

5. Test Logging In via Browser: Visit the My H-E-B website on your device’s browser and try logging in there to see if the issue is app-specific.

6. Check for Account Issues: Sometimes, login problems can be due to account-related issues. If possible, try resetting your password through the app or website and attempt logging in again.

If all that still doesn't fix the problem, it might be related to server-side issues or a deeper account problem.

Since others have reported similar messages recently, it might be worth contacting H-E-B Customer Support directly at [email protected] for deeper assistance.

Would you like me to walk you through any of these steps in detail? Also, let me know if anything else you’ve noticed or tried.

Are you satisfied with the solution I provided so far?