Hi there! I see you're having trouble selecting a pickup time on the H-E-B app. Let's work together to get this sorted out.

Could you tell me a bit more about what's happening? For example:
- Are you unable to see any pickup time options at all?
- Do you get an error message when you try to select a time?
- Is this happening for curbside pickup, or delivery, or both?
- Have you tried any fixes already, like restarting the app or your device?

With a bit more info, I'll guide you through the best steps to fix this.

See the date but no time slotd

Thanks for letting me know you see the date but no available time slots for pickup. That helps narrow it down. This can sometimes happen if the store’s available pickup times are fully booked or if the system is temporarily limiting time slots.

Let’s try these steps to get you picking a time:

1. Refresh and Restart: Close the H-E-B app completely, then reopen it and try again. Sometimes a fresh start updates available slots.

2. Check Store Hours: Make sure the store you selected is currently open and offering pickup services. Limited hours can reduce or remove time slot options.

3. Try a Different Date: If the selected date is too soon or fully booked, try selecting a different pickup date to see if time slots appear.

4. Clear App Cache: Since you’re on Android 10 with a WebKit-based environment, you can go to your device Settings > Apps > H-E-B app > Storage > Clear Cache (do NOT clear data unless comfortable, as that may sign you out).

5. Check Your Internet Connection: Ensure you have a stable internet connection, as weak connectivity can prevent loading available times.

6. Update the App: Confirm you have the latest version of the H-E-B app from the Google Play Store, as updates often fix bugs affecting pickup scheduling.

If after these steps you still see no time slots, the issue might be due to high volume demand or a temporary technical issue on H-E-B’s side.

You could also try selecting a different store nearby to check if their time slots are available.

If none of these work, I can help you contact H-E-B support directly at [email protected] or guide you to their help center online for further assistance4.

Let me know how these steps go or if you want me to walk you through them! Are you satisfied with the solution I provided?

H-E-B app not showing available delivery times

Thanks for sharing that you’re having trouble with the H-E-B app not showing delivery times. Let’s get you back on track.

Here are some tailored steps you can try on your Android 10 device using WebKit-based browsing:

1. Confirm Delivery Option Selected: From the H-E-B app home screen, make sure you tap “Delivery to” (not just pickup). Only then will delivery dates and times appear for selection.

2. Check Delivery Availability: Some stores have limited or no delivery slots on certain days due to high demand or service limitations. Try selecting a different delivery date or even a different nearby store to see if time options show up.

3. App Refresh & Restart: Fully close the app and reopen it to refresh available options.

4. Clear Cache in Android Settings: Go to Settings > Apps > H-E-B app > Storage, then tap “Clear Cache.” This can help resolve glitches causing time slots not to load.

5. Stable Connection: Ensure you have a good internet connection; intermittent connectivity can prevent loading delivery slots.

6. Update the App: Check Google Play Store for any H-E-B app updates that may address this issue.

7. Wait and Try Later: Sometimes H-E-B’s delivery system experiences high traffic or temporary downtime, which might cause delivery times not to display. Giving it a little time before trying again can help.

If after these steps you still don’t see delivery times, this may be a temporary technical issue on H-E-B’s side or a regional limitation. You can contact H-E-B Customer Care via [email protected] for direct assistance or visit their official help page here: How do I choose my pickup or delivery time? 1.

Would you like me to walk you through any of these steps? Are you satisfied with the solution I provided?