Hi! I understand you’re seeing something persistent at the top of your iPhone’s screen related to the ASICS Runkeeper app and want to get rid of it. To make sure I’m helping you the best way I can, could you please clarify what exactly you’re seeing? Is it a notification banner, a persistent icon in the status bar, or something else? Also, does it appear only when the Runkeeper app is open, or even when it’s closed or running in the background?
This way, I can guide you specifically for your iPhone running iOS 18.6. Looking forward to your reply!
Thanks for the info! It sounds like you’re seeing a persistent Runkeeper display at the top of your iPhone screen showing distance (0.90 MI) and time (35:46), but tapping it doesn’t respond. This can happen due to Runkeeper’s Live Activity feature or a widget that stays visible during an active workout.
Before we go further, may I ask if you were actively tracking a run or workout when this appeared? Or is it showing up even when you’re not running with Runkeeper open?
Meanwhile, here are some steps to try clearing that persistent display:
1. End Your Run or Activity in Runkeeper: Open the Runkeeper app. If a run or workout is still active or paused, try stopping or ending it properly. This usually clears the Live Activity display at the top.
2. Force Close the Runkeeper App: - Swipe up from the bottom and pause slightly (on iOS 18.6). - Swipe left or right to find Runkeeper, then swipe it up off the screen to close. Sometimes, running the background app can keep Live Activity showing.
3. Restart Your iPhone: Hold the side button and either volume button, then slide to power off. Turn it back on. This can reset system overlays like the Live Activity banner.
4. Check Location and Motion Permissions: Go to Settings > Privacy & Security > Location Services, find Runkeeper, and make sure location access is set to “While Using the App” or “Always” if needed. Also check Motion & Fitness access similarly. Improper permissions can sometimes cause Runkeeper tracking features to behave oddly.
5. Update or Reinstall Runkeeper App: Check the App Store for any Runkeeper updates. If updates are available, install them. If not, or if issues persist, try deleting and reinstalling Runkeeper. This resets the app data and may clear any stuck Live Activity.
If you want, I can also guide you through troubleshooting inaccurate distance or time readings in Runkeeper related to GPS and app settings15.
Does one of these steps seem to match what you’ve tried already? Or would you like to focus on resolving the stuck display versus the accuracy of the distance/time? Let me know!
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Grace Wilson
Grace coordinates cross-functional teams to deliver software on time. She’s also...
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Hi! I understand you’re seeing something persistent at the top of your iPhone’s screen related to the ASICS Runkeeper app and want to get rid of it. To make sure I’m helping you the best way I can, could you please clarify what exactly you’re seeing? Is it a notification banner, a persistent icon in the status bar, or something else? Also, does it appear only when the Runkeeper app is open, or even when it’s closed or running in the background?
This way, I can guide you specifically for your iPhone running iOS 18.6. Looking forward to your reply!
Shows 0.90 MI 35:46. When I click on it - does nothing
Grace Wilson
Grace coordinates cross-functional teams to deliver software on time. She’s also...
Followed by
Thanks for the info! It sounds like you’re seeing a persistent Runkeeper display at the top of your iPhone screen showing distance (0.90 MI) and time (35:46), but tapping it doesn’t respond. This can happen due to Runkeeper’s Live Activity feature or a widget that stays visible during an active workout.
Before we go further, may I ask if you were actively tracking a run or workout when this appeared? Or is it showing up even when you’re not running with Runkeeper open?
Meanwhile, here are some steps to try clearing that persistent display:
1. End Your Run or Activity in Runkeeper:
Open the Runkeeper app. If a run or workout is still active or paused, try stopping or ending it properly. This usually clears the Live Activity display at the top.
2. Force Close the Runkeeper App:
- Swipe up from the bottom and pause slightly (on iOS 18.6).
- Swipe left or right to find Runkeeper, then swipe it up off the screen to close.
Sometimes, running the background app can keep Live Activity showing.
3. Restart Your iPhone:
Hold the side button and either volume button, then slide to power off. Turn it back on. This can reset system overlays like the Live Activity banner.
4. Check Location and Motion Permissions:
Go to Settings > Privacy & Security > Location Services, find Runkeeper, and make sure location access is set to “While Using the App” or “Always” if needed. Also check Motion & Fitness access similarly.
Improper permissions can sometimes cause Runkeeper tracking features to behave oddly.
5. Update or Reinstall Runkeeper App:
Check the App Store for any Runkeeper updates. If updates are available, install them. If not, or if issues persist, try deleting and reinstalling Runkeeper. This resets the app data and may clear any stuck Live Activity.
If you want, I can also guide you through troubleshooting inaccurate distance or time readings in Runkeeper related to GPS and app settings1 5.
Does one of these steps seem to match what you’ve tried already? Or would you like to focus on resolving the stuck display versus the accuracy of the distance/time? Let me know!