Hi there! I understand you want to reset your password for Text Me. To help you best, could you please tell me if you're trying to reset the password for your Text Me app account or for a related service? Also, are you currently able to access the app or website, or are you locked out? This will help me guide you through the right steps.

I’m not able to access my account and I’m trying to reset the password

Thanks for sharing that you’re locked out and need to reset your password for your Text Me account on your iPhone running iOS 18.5. Let’s work through this together step-by-step:

1. Open the Text Me app on your iPhone.
2. On the sign-in screen, look for a “Forgot Password?” or “Reset Password” link/button and tap it.
3. Enter the email address or phone number linked to your Text Me account. This is important so the password reset instructions go to the right place.
4. Check your email inbox (or SMS messages if you used your phone number) for a password reset link or code. Sometimes these emails go to the Spam or Junk folder, so be sure to look there, too.
5. Follow that link or enter the code as instructed to create a new password.

If you don’t get the reset email or SMS, please let me know, and we can check if there might be a typo in the address or try an alternative method.

Also, make sure you have a stable internet connection during this process. If you’ve tried all this and still can’t reset your password, please tell me exactly where things get stuck or if you see any error messages. That will help me guide you better.

Are you able to find the “Forgot Password?” option in the app?

What to do if password reset link isn't working?

Thanks for bringing up the issue with the password reset link not working. Let's try a few practical steps to fix this:

1. Check spam/junk folder: Sometimes reset emails land there, so double-check in case the link is hiding.

2. Try a different browser or device: If you’re opening the link on your iPhone, try copying it and opening in Safari or another browser app. Alternatively, you could open the link on a computer.

3. Clear your browser cache and cookies: Sometimes old data can interfere with links loading properly. On your iPhone, go to Settings > Safari > Clear History and Website Data, then try again.

4. Use Incognito/Private browsing mode: This mode disables extensions and clears session data which might help the link open right.

5. Make sure the link wasn't expired: Reset links often expire after a certain time (like 1 hour or 24 hours). If you think it expired, go back to the app and request a new password reset email.

If you've tried all these and the link still won't work, please let me know what happens when you click it (any error messages or blank pages), and I can help you with the next steps or escalate to Text Me support if needed.

Are you comfortable trying these steps now?

Nothing is working. The app is messed up.

I understand the app is really giving you trouble right now, and that can be quite inconvenient. Let’s try some focused steps to get the Text Me app working properly on your iPhone with iOS 18.5:

1. Force Quit and Reopen the App:
- Swipe up from the bottom of the screen and pause in the middle to access the app switcher.
- Find the Text Me app and swipe it up off the screen to close it completely.
- Reopen the app to see if it behaves better.

2. Restart Your iPhone:
- Sometimes a quick device restart can clear out temporary glitches.
- Press and hold the side button and either volume button until the slider appears, then slide to power off.
- After your phone turns off, hold the side button to turn it back on.

3. Update the App:
- Go to the App Store, tap your profile icon at the top right, and scroll down to check if there is an update available for Text Me.
- If yes, update it and then try using the app again.

4. Reinstall the App:
- If none of the above works, try deleting the app by pressing and holding the Text Me icon, then tapping “Remove App” followed by “Delete App.”
- Reinstall it from the App Store and log back in to your account.

5. Check Your Internet Connection:
- Make sure you have a stable Wi-Fi or cellular data connection, as this is necessary for the app to work properly.

If after trying these the app still behaves poorly or won't let you reset your password, there might be a server-side issue or something specific to your account that needs closer look.

You can get further assistance by contacting Text Me support directly via their help center at https://support.go-text.me/hc/en-us/sections/200140823-I-have-an-issue or email [email protected] for personalized help from their technical team 1.

Please try these steps and let me know how it goes. I’m here to help! Are you able to restart the app or your phone now?