[Text Me] After I tap on not a robot it vanishes

R
Rick
7 months ago In Text Me
After I tap on not a robot it vanishes

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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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7 months ago

Thanks for sharing that. Just to make sure I understand correctly: when you tap the "I'm not a robot" checkbox in the Text Me app, the checkbox disappears and you’re not able to proceed? Does this happen every time you try to verify, or just occasionally? Also, are you seeing any error messages or prompts after the checkbox vanishes?

While you provide that info, here are some initial troubleshooting steps we can try on your Android 10 WebKit device:

1. Clear the app cache and data:
- Go to Settings > Apps > Text Me
- Tap Storage
- Tap Clear Cache first, then try the captcha again.
- If that doesn’t help, also tap Clear Data (this may reset some app settings).

2. Make sure your app and system WebKit component are updated:
- Check for any system updates on your device under Settings > System > System Update.
- Visit the Google Play Store or wherever you got Text Me to ensure the app is the latest version.

3. Restart your device and try the verification again.

If those don’t work, it could be related to how the captcha loads in WebKit on your device or a temporary communication problem with the captcha server. Let me know if you’ve tried anything like this already or if there are any specifics in your experience. We can then dig deeper or look at alternative workarounds.

R
Rick
7 months ago

No the whole app vanishes and my home screen come on

user
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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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7 months ago

Thanks for clarifying. So when you tap the "not a robot" checkbox in the Text Me app on your Android 10 WebKit device, the entire app crashes and it takes you back to your home screen. That definitely points to a crash rather than just a UI glitch.

Based on what you described and common issues with Text Me crashing on Android, here’s a list of specific steps you can follow to try and fix this:

1. Update Android System WebView
- This system component helps apps render web content, and if it’s outdated or corrupted, apps like Text Me can crash when loading captchas or other web elements.
- Open Google Play Store > Search for Android System WebView > If you see an Update button, tap it to update.
- After updating, restart your device and then try the app again.

2. Clear Cache and Data for Text Me
- Go to Settings > Apps > Text Me > Storage
- Tap Clear Cache, then try the app again.
- If it still crashes, tap Clear Data (note: this might require you to log in again and may reset app settings).

3. Restart your device
- Simple but effective. Rebooting can clear temporary glitches.

4. Check for any system updates
- Go to Settings > System > System Update and make sure your Android version and WebKit components are current.

5. Try reinstalling the Text Me app
- Uninstall the app, then reinstall it from the Play Store to ensure you have the latest stable version.

If the app keeps crashing despite these steps, there might be a temporary issue with the app working with your specific device or Android version. Text Me support has noted in the past that some crashes are related to system components like Android System WebView causing problems on affected devices1.

Please try these and let me know if the issue persists—I’m here to help! Are you satisfied with this solution so far?

R
Rick
7 months ago

After I tap on not a robot it vanishes

user
avatar
153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

View Profile
7 months ago

Thanks for the additional details. Since you mentioned that after tapping "I'm not a robot," it vanishes (the checkbox or captcha disappears), but now also you said earlier that the whole app crashes and goes to your home screen, I want to make sure we're focusing on the exact experience.

Are you currently experiencing just the checkbox disappearing and the app staying open, or is the whole app crashing and closing to the home screen?

Either way, here are some focused troubleshooting steps that have helped others with similar Text Me captcha issues on Android devices:

1. Clear Cache and Reinstall the App
According to user reports, sometimes cached data causes captcha-related issues.
- Go to Settings > Apps > Text Me > Storage
- Tap Clear Cache, then if needed Clear Data
- Uninstall the app
- Reinstall the latest version from Google Play Store
This step has resolved disappearing captcha issues for other Android users1.

2. Disable VPN or Private Network Services
Captchas may fail or disappear if you are using VPN, proxy, or privacy features (like iCloud Private Relay or similar) because the system suspects unusual traffic. Disable any VPN or security apps temporarily and try again4.

3. Update or Reinstall Android System WebView
Since captchas run using embedded web content, an outdated or corrupted WebView component can cause issues:
- Open Google Play Store, search for Android System WebView, and update it if available.
- Restart your phone and retry.

4. Try Completing Captcha with “Press and Hold” Instead of Tap
Some Text Me captchas require you to press and hold the checkbox rather than simply tapping it to confirm. Try pressing and holding the “I’m not a robot” checkbox for a few seconds to see if that works1.

5. Use a Different Network Connection
Sometimes network issues or restrictions can interfere; try switching from Wi-Fi to mobile data or vice versa.

If you've tried these steps, please let me know which ones, and what exactly happens after tapping or pressing the checkbox now so I can assist further.

Are you satisfied with this approach so far?

R
Rick
7 months ago

After I tap on not a robot it vanishes

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