Hi there! I see you're having trouble with the TextMe app on your iPhone—it's not opening, and the loading wheel just keeps spinning. That definitely needs to be sorted out. To help you better, could you tell me if this started happening recently, after an update or any changes? Also, have you tried any steps like restarting the app or your phone yet?

In the meantime, here’s a step-by-step approach we can try to get the app working again on your iOS 18.5 device:

1. Force Close the App: Double-click the Home button (or swipe up from the bottom if you have no Home button) to open the app switcher. Find TextMe and swipe it up to close it completely.

2. Restart Your iPhone: Hold the side button and either volume button until the "slide to power off" slider appears. Slide to turn off, wait about 30 seconds, then hold the side button again to turn it back on.

3. Check for App Updates: Open the App Store, tap your profile picture at the top right, then scroll down to see if there is an update available for TextMe. If so, update the app.

4. Check Your Internet Connection: The spinning wheel can sometimes mean the app is trying to connect but not succeeding. Try switching between Wi-Fi and cellular data to see if that helps.

5. Reinstall the App: If the above doesn’t work, press and hold the TextMe app icon until it wiggles, tap the “X” or “Remove App” option, then reinstall it from the App Store. Make sure you have your login credentials handy for when you reopen it.

If you’ve already tried any of these steps or still see the spinning wheel after doing them, let me know. There might be a deeper issue to investigate, such as account syncing or a server-side problem.

Are you able to give these a try and update me?

I believe the app has a bug. Or has been hacked. I can not login.

Thanks for sharing that—it’s definitely concerning if you can’t log in and suspect a bug or unauthorized access. Let’s work through this carefully to secure your account and try to get you back in.

First, to clarify: are you seeing any specific error messages when trying to log in, or does it just fail without feedback? Also, have you recently changed your password or received any unusual emails or notifications related to your TextMe account?

Here are some steps to help troubleshoot and also protect your account:

1. Reset Your Password: On the login screen, tap “Forgot Password?” and follow the prompts to reset it using your email. This ensures that even if someone else tried to access your account, you can regain control.

2. Check for App Updates: Make sure your TextMe app is updated, as developers regularly push fixes for bugs.

3. Use a Different Device or Browser: Try logging in on another device or via the TextMe website if available, to see if it’s the app on your iPhone causing the issue.

4. Secure Your Email Account: Since TextMe accounts often tie to email, double-check your email account’s security. Change that password if you suspect unauthorized access.

5. Contact TextMe Support: If login still fails and you suspect hacking or persistent bugs, you can notify the TextMe team directly by emailing [email protected] with details of your problem and any suspicious activity.

If you want, I can guide you through resetting your password step-by-step, or help with any other part of this process. How would you like to proceed?

Steps to report a bug in Text Me app

Thanks for asking about reporting a bug in the TextMe app. Here's how you can do it effectively to make sure the developers get all the necessary info to help you:

1. Go to the TextMe Help Center: The best place to submit a bug report is through their official support page — you can start here: Submit a request.

2. Fill out the Request Form with the following details:
- Your email address for follow-up.
- A clear description of the bug or issue you are experiencing. The more detail you provide, the easier it is for the team to understand and address your problem.
- Select a problem area — choose “Others” if your specific issue doesn't fit predefined categories.
- Your username or TextMe phone number.
- Your device type (in your case, iPhone) and iOS version (iOS 18.5).
- Your country location.

3. Submit the form and wait for a response from their support team.

This method ensures your bug report is directed to the right team who can investigate and resolve it. If you want, I can guide you through filling out this form step-by-step.

Would you like me to help you with that?