Hi there! I understand that your PCH+ app is freezing when you try to collect entries, even after restarting it. Let me help you narrow down the cause and get this working smoothly.

Could you tell me a couple of things first? Are you experiencing this freezing every time you try to collect entries, or only sometimes? Also, have you noticed if this happens when your internet connection is weaker or slower? Knowing this helps me target the fix better.

Meanwhile, here are a few steps we can try on your Mac with OS X 10.15.7:

1. Force Quit the App and Restart
Since you mentioned restarting, just to be sure—click on the Apple menu at the top-left corner, select "Force Quit," choose the PCH+ app from the list, and click "Force Quit." Then, open the app again.

2. Check Network Connection
Make sure your Wi-Fi or wired connection is stable. Sometimes, apps freeze if data doesn’t load properly.

3. Clear Safari Cache and Cookies (assuming you use Safari for any web-based functions of the app)
- Open Safari, go to "Safari" menu -> "Preferences".
- Click on the "Privacy" tab, then "Manage Website Data..." and finally, "Remove All."
- Restart Safari and try the PCH+ app again.

4. Update the App and Your OS
Ensure your PCH+ app is the latest version available in the Mac App Store. Also, while you are on macOS Catalina (10.15.7), check for any system updates in "System Preferences" -> "Software Update."

5. Reinstall the PCH+ App
If the problem persists, deleting and reinstalling the app can clear corrupted data affecting the app's performance.

If you have tried these already or if the app still freezes, let me know. We can then look into deeper issues, such as app conflicts or account-specific glitches.

Would you like me to walk you through any of these steps? Also, please share what you observe after trying them!