Hi there! I understand you're not seeing the treasure chest on your PCH app. Let's see if we can get that sorted for you.

To start, could you tell me a bit more? For example:
- When did you notice the treasure chest was missing?
- Are you using the latest version of the PCH app on your ChromeOS device?
- Have you tried restarting the app or your device?
- Is the treasure chest feature usually available for you, or is this the first time?

Meanwhile, here are some quick steps you can try:
1. Close the app completely and reopen it to refresh the content.
2. Check the app store or your device’s app management to ensure your PCH app is updated to the latest version.
3. Log out and log back into your PCH account within the app to refresh your session.
4. Clear the app cache (if possible on ChromeOS) or clear browser cache if you're using the web version.

Let me know what you’ve tried and how it goes. We'll take it from there!

I have tried everything and they are still not there

Thanks for letting me know you've tried the usual fixes and the treasure chest is still missing. From what I’m seeing, recently there have been some technical difficulties with the PCH+ app, including maintenance and outages affecting certain features like the treasure chest and other game entries. Some users have reported extended downtime as well14.

Here’s what I suggest next:

1. Confirm that your internet connection is stable, just to make sure it’s not a network glitch causing the feature to not load.

2. Since you mentioned you're on ChromeOS and using the WebKit browser, try accessing PCH+ via a different device or browser temporarily to see if the treasure chest appears there.

3. Keep an eye on official PCH social media or forums where updates are posted about app status and maintenance. The developers seem to be aware and working on these issues.

4. If this missing treasure chest relates to timing or entries for a contest, note that sometimes features are temporarily disabled during backend updates.

If this issue persists beyond a few days, or affects your ability to participate in contests you usually play, it would be good to contact PCH Customer Service directly at [email protected] with your account details for further assistance.

Let me know if you'd like me to help with trying the steps above or if there’s anything else you’ve noticed! Are you satisfied with this approach?