Hi there! I understand that your FloSports viewing on TV shuts off after about 30 to 40 minutes and then you have to restart everything, which is new behavior. To help you better, could you please tell me the type of TV or device you use to watch FloSports? Is it a smart TV app, Roku, Chromecast, or something else?

Meanwhile, here are some initial troubleshooting steps you can try to see if they fix the issue:

1. Restart your devices: Unplug your TV or streaming device (e.g., Roku) and your internet modem/router from power for a couple of minutes, then plug them back in. This refreshes the devices and can clear temporary glitches.

2. Update the FloSports app: Make sure your FloSports app is updated to the latest version available for your TV or streaming device. Sometimes bugs causing crashes are resolved with updates.

3. Reinstall the FloSports app: If you have the option, uninstall and reinstall the app on your TV or streaming device to get a fresh copy.

4. Check your internet speed: Streaming issues like shutdowns can stem from poor internet connection. Ensure your internet speed is stable and strong enough to stream live videos smoothly.

5. Close other apps: If your device has limited memory, running multiple apps could cause overheating or app crashes. Close unnecessary apps running in the background.

If you already tried some of these, please let me know which ones, and if there are any other details like error messages or patterns when it shuts off. That way, I can guide you through more advanced fixes or help verify server status.

Looking forward to your reply so we can get your FloSports streaming back to normal!

It’s a smart TV and it worked fine last year and now it does not it does it all the time

Thanks for letting me know you’re using a smart TV and that the app previously worked fine but now shuts off every 30 to 40 minutes consistently. To get a clearer picture, could you tell me the brand and model of your smart TV? Some brands have unique quirks or update cycles that might affect app performance.

In the meantime, here are some tailored steps you can try for your smart TV:

1. Check for Smart TV firmware updates
Smart TVs often receive system updates that fix bugs or compatibility issues. Go to your TV’s settings menu, look for “System” or “Support,” and check for any available software updates. Installing these can improve app stability.

2. Update or reinstall the FloSports app
If your TV allows app updates outside system updates, look for the FloSports app in the app store on your TV and update if possible. If not, uninstall and reinstall the app to refresh it.

3. Clear app cache or data (if available)
Some smart TVs let you clear cached data of apps, which can resolve glitches causing freezing or shutdowns. Check your TV’s app settings for this option.

4. Test the internet connection speed and stability
A spotty internet connection might cause the app to shut down abruptly. Run an internet speed test on your TV or another device to ensure a stable connection with at least 5 Mbps download speed for streaming.

5. Check for power saving or sleep mode settings
Sometimes TVs go into power-saving mode after a period of inactivity, which might interfere if the app doesn’t register continuous activity properly. Review your TV’s power settings to see if any timers or sleep modes might be shutting the TV or app down.

If these steps don’t resolve the issue, let me know the TV brand/model and if you notice any error messages or behavior patterns right before it shuts off. This will help pinpoint if it’s app-specific, system-related, or network-driven.

Also, if you're using casting or AirPlay from your iPhone to the TV, does this issue happen as well? That info can help me with more directed advice.

Are you able to try these steps and share what happens?

How to update FloSports app on a smart TV?

Thanks for asking! To update the FloSports app on your smart TV, here’s a simple step-by-step guide that usually works on most smart TV systems:

1. Go to your TV’s Settings menu.
2. Look for System and then select System update to make sure your TV’s software is up to date.
3. Navigate to your TV’s app store or streaming channels section, such as Streaming Channels or My Channels.
4. Find the FloSports app in your list of installed apps.
5. Highlight the FloSports app and select Options or the equivalent menu.
6. Choose Check for updates. If an update is available, install it.

After the update installs, restart your TV and try launching FloSports again. This often fixes crashes and shutdowns caused by outdated app versions or system conflicts1.

If you tell me your TV brand, I can give you more specific instructions if needed. Does this sound doable? Would you like me to walk you through these steps?