Hi there! It looks like you're encountering an issue with Access More being locked. I’d love to help you resolve this. Could you please provide me with a bit more detail about the situation? For instance, are you locked out of the mobile app? Did you receive any error messages? Any additional information you can provide will help me assist you better!

It's locked because I have forgotten my password

Thank you for your patience! To help you recover your account since you've forgotten your password, you can easily reset it through the Access More app or website. Here’s a step-by-step guide:

1. Open the App or Website: Launch the Access More app on your device or visit the Access More login page on your browser.

2. Find the 'Forgot Password?' Link: Below the login form, look for the link that says "Forgot Username or Password?" Click on it.

3. Select Password Reset: You will be redirected to a recovery page where you should see two tabs—select the one for Password Reset.

4. Enter Your Information: You’ll need to provide some information related to your account, such as your registered email address or phone number.

5. Check Your Email: After submitting your details, check your email for a password reset link. Make sure to look in your spam or junk folder as well, just in case the email ends up there.

6. Follow the Instructions: Click on the link in the email and follow the instructions to create a new password.

If you have any trouble during this process or if you don't receive the email, you can also reach out to support at Access Bank by emailing [email protected] for further assistance.

Let me know how it goes or if you need any more help! Are you satisfied with the solution I provided?

Is there a customer support number for Access More?

Yes, Access More does have customer support phone numbers you can use for assistance. You can reach them at:

- 07003000000
- 0201-2802500
- 0201-2712005-7

These numbers are available for you to call whenever you need help. Alternatively, you can visit their official contact page for more information: Contact Us | Access Bank where you can find other ways to reach out, including email and WhatsApp support.

If you need any further assistance, feel free to ask! Are you satisfied with the solution I provided?