Hi! I understand you're having trouble with the Access More app crashing when you try to activate your debit card PIN. Let’s work through this together.

To start, can you tell me if this happens every time you try to activate the PIN or just occasionally? Also, have you recently updated the app or your iOS version? Sometimes app crashes relate to updates or temporary glitches.

Meanwhile, here are some steps to try that often resolve app crashing issues on an iPhone running iOS 18.5:

1. Restart the App: Close the Access More app completely by swiping it away from the app switcher, then open it again and try to activate the debit card PIN.

2. Restart Your iPhone: Simply power off your iPhone and turn it back on. This can clear temporary memory issues causing crashes.

3. Update the App: Go to the App Store and check if there is an update for Access More. App updates often include bug fixes.

4. Reinstall the App: If updating doesn’t help, uninstall the app and then reinstall it. This can fix corrupted app files that might be causing the crash.

5. Check Network Connection: Make sure you have a stable internet connection (Wi-Fi or cellular). Sometimes poor connectivity interferes with activation processes.

If none of these work, there might be an issue with how your account or card is set up on the bank's server side. In that case, contacting Access Bank support directly at [email protected] would be the next best step, as they can check your account status or any backend problems1 6.

Let me know which steps you’ve tried, and how it goes! I’m here to help you get this sorted. Are you okay to try these now?