Hi there! I understand your Access More app disappeared from your phone, and now you're having trouble downloading it again. Let's get to the bottom of this so you can get it back up and running.

First, can I ask a couple of quick questions?
- Do you still see the app anywhere on your phone, like in the app drawer or under disabled apps?
- When you say the download isn’t working, do you get any error messages or does it just fail silently?
- Are you trying to download it from the Google Play Store?

While you answer, here are some basic steps we can try that often fix these issues:

1. Restart Your Phone
A simple reboot can refresh your system and solve minor glitches.

2. Check App Drawer and Disabled Apps
Sometimes apps get hidden instead of deleted. On your Android 10 device, open your app drawer, look through the list, or check under Settings > Apps if the Access More app is disabled. If disabled, enable it.

3. Clear Google Play Store Cache
Sometimes the Play Store might misbehave. Here's how to clear cache:
- Go to Settings > Apps > Google Play Store
- Tap Storage
- Tap Clear Cache, then Clear Data
After this, reopen the Play Store and try downloading again.

4. Check Internet Connection
Ensure you have a strong Wi-Fi or mobile data connection. Switch connections to see if that helps.

5. Check Device Storage
Verify that your phone has enough storage space for the app.

If these steps don’t work, we can try advanced fixes like resetting app preferences or uninstalling updates from the Google Play Store. Let me know how these go, or if you’ve already tried some of these!

Also, I found some helpful guides on missing Android apps and Play Store download issues that align with these steps, which confirm the suggestions above2 7.