[Temu] Ordering not working

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michael cousins
10 months ago In Temu
ordering not working

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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10 months ago

Hi! Thanks for reaching out about your ordering issue on Temu. Can you tell me a bit more about what's happening? For example, are you unable to add items to your cart, unable to proceed to checkout, or is the payment not going through? Also, are you using the Temu app or the website on your Windows device?

Once I get a bit more detail, we can go step-by-step to sort it out. Meanwhile, here are some basic things to check:

1. Make sure your internet connection is stable on your Windows device.
2. Confirm that you are logged in properly to your Temu account.
3. Check if your payment method is up to date and valid.
4. Try clearing your browser cache or using a different browser since you mentioned WebKit (which suggests a browser like Safari or others that use WebKit engine).
5. If using the app, try closing and reopening it or reinstalling the latest version.

Let me know what you've tried already, or if you’re encountering any error messages, and we'll take it from there!

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