Hi! I see you’re having trouble getting into the Macy’s app. To make sure I can help you effectively, could you please tell me a bit more about what happens when you try to log in? For example, do you see any error messages, does the app freeze, or does it not respond at all?

Meanwhile, I’ll guide you through some common steps to troubleshoot Macy’s app login issues:

1. Check Your Internet Connection: Since you’re on Android 10 with WebKit, ensure your device is connected to a stable Wi-Fi or mobile network.

2. Restart the App: Close the app fully (remove it from recent apps) and reopen it.

3. Clear App Cache:
- Go to Settings > Apps & Notifications > Macy’s App.
- Tap Storage > Clear Cache.
- Open the app and try logging in again.

4. Update the App: Visit the Google Play Store and make sure your Macy’s app is updated to the latest version compatible with Android 10.

5. Check Credentials: Confirm you’re entering the correct email and password. Passwords are case sensitive.

6. Reset Password: If login fails with an error about your password, use the "Forgot Password" option to reset it.

7. Disable VPN or Proxy: If you’re using any VPN or proxy, disable it temporarily as it might block the connection.

8. Reinstall the App: If issues persist, uninstall the Macy’s app and reinstall it from the Google Play Store.

If you get any specific error messages during login or notice the app locking you out after multiple attempts, let me know. In some cases, accounts can become temporarily locked, requiring direct support from Macy’s.

Would you be able to share any such details or confirm if you tried any of these steps? That will help me guide you further!