[Deep AI] It won’t let me send a message. And I’m using the website if this helps.

M
Me
4 days ago In Deep AI
It won’t let me send a message. And I’m using the website if this helps.

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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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4 days ago

Hi there! I’d like to get a bit more detail to help you best. When you say it won’t let you send a message on the Deep AI website using your iPad (iOS 18.1.1), do you see any error messages or does the send button just not respond? Also, is this happening in a specific browser (like Safari) or across different browsers?

A common cause for message sending issues on websites can be related to browser glitches, cookies, or network hiccups. Here's what I’d suggest trying step-by-step:

1. Refresh the webpage: Sometimes just refreshing the page can clear temporary glitches.
2. Clear browser cache and cookies: On Safari, go to Settings > Safari > Clear History and Website Data, then reload the page.
3. Try a different browser: If you have another browser like Chrome or Firefox installed, try sending your message there.
4. Check your internet connection: Make sure your Wi-Fi or cellular data is strong and stable.
5. Log out and log back in (if applicable): Signing out and back in can refresh your session.
6. Restart your iPad: Power it off and back on to clear any system hiccups.
7. Make sure your iOS is up-to-date: Although you’re on 18.1.1, sometimes minor updates can fix compatibility issues.

If none of these work, there may be a temporary server issue or a known bug with the Deep AI website’s messaging feature. From some community reports, users have faced similar sending issues that were resolved by refreshing frequently or waiting for the server to stabilize1.

Could you please try those steps and let me know what happens? Also, if you notice any error text or unusual behavior, that information would help me guide you further.

M
Me
4 days ago

What I mean is that when I try to send a message to the ai, the screen turns grey for a few seconds, then it goes to the screen where you can start a new chat. Hope this helps.

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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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4 days ago

Thanks for the extra info! So when you send a message, your screen goes grey for a few seconds then it jumps back to the new chat start screen instead of continuing the conversation. That’s a useful detail.

This behavior sounds like the session or chat context might be resetting unexpectedly—essentially the app or website could be encountering an error that causes it to reload or lose your current chat.

Here’s how we can troubleshoot this on your iPad (iOS 18.1.1) using the browser:

1. Check browser permissions and enable cookies:
Sometimes, chat sessions rely on cookies or local storage. Go to Settings > Safari > Privacy & Security and make sure "Block All Cookies" is off.

2. Disable content blockers:
If you have any ad blockers or content blockers enabled in Safari, try disabling them temporarily—it could interfere with the chat's scripts.

3. Try Private/Incognito mode:
Open a new Private tab in Safari (tap the tabs icon > Private > +). Logging into the site and sending a message there can rule out cache or cookie issues.

4. Use a different browser if possible:
If you have Chrome or Firefox on your iPad, try them to see if this issue happens outside Safari.

5. Update or reload:
Make sure your iPad is up to date and refresh the page after clearing browser data just to reset your session cleanly.

6. Report Bug or Check Server Status:
If this issue persists, the reset behavior might be a known bug or a server-side problem causing sessions to reset. Seeing similar reports for AI chat apps having grey screens and resets suggests the platform might be having temporary issues2.

If after these steps it still resets, please let me know the exact website you're using to ensure we’re targeting the right platform and check if any recent outages or maintenance is ongoing on their end.

Would you like me to walk you through any of the specific steps?

M
Me
4 days ago

Okay, from what I see, it seems like it might be an issue with Deep AI itself, thanks for helping, also, out of curiosity, on Deep AI, can you lose an existing chat after a day? Or… basically, how long does it take for a chat to disappear?

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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4 days ago

Great question about chat retention on Deep AI! Based on the available information, Deep AI does not intentionally maintain permanent, account-based server-side chat history for normal browser chat use. This means your existing chats might not be stored indefinitely on their servers, so it’s possible that chats could disappear or be cleared after a certain period or under certain circumstances like session expiration or browser cache clearing5.

Unlike some other AI platforms (such as OpenAI’s ChatGPT which has policies of retaining data up to 30 days or longer in some cases), Deep AI’s system seems to lean towards not keeping long-term chat records for browser sessions. So yes, it is quite likely a chat could be lost after a day or so if the session expires or if you clear your browser data.

If you want to keep important conversations, I recommend copying or saving them outside the chat interface to avoid any loss.

If you want, I can help you find more specific details or guide you on how to save your chats for future reference. Does that sound good? Are you satisfied with this explanation so far?

M
Me
4 days ago

Does Deep AI app automatically delete old chats?

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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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4 days ago

Thanks for your question about whether the Deep AI app automatically deletes old chats.

From what I’ve gathered, many AI chat apps, including some like Deep AI, don’t always retain chat histories permanently. While specific official details for Deep AI’s app are limited, it’s common for AI platforms to automatically clear older chats after a certain period or when sessions expire to manage storage or privacy. In some cases, chats may disappear after 24-72 hours or when you log out or clear your data7.

Also, deleting chat history from your view does not always mean the data is permanently erased from backend systems immediately. However, automatic deletion of inactive or old chats is a typical practice to keep the system running smoothly and protect user privacy3.

If preserving conversations is important, I recommend saving or exporting chats manually before they disappear. If you’d like, I can help guide you through how to do that.

Does this answer your question? Would you like more detailed help with saving your chats?

M
Me
4 days ago

Okay sure, how do I save chats on deep ai?

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Daniel Otega

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4 days ago

Great! Saving your chats on Deep AI is a smart way to keep important conversations safe since chats might get cleared automatically over time.

At the moment, Deep AI doesn’t have a built-in “export chat” feature like some AI platforms do, but here are some effective ways you can save your chats from your iPad browser:

1. Copy and Paste:
- Simply tap and hold on the chat text to select it.
- Drag the selection handles to cover the entire conversation you want to save.
- Tap “Copy,” then open Notes, a document app, or email and “Paste” the chat content there.
This method works well and is quick to do for shorter chats.

2. Screenshot:
- Press the Home button and the volume up button simultaneously (for most iPads without a Home button, press the top button and volume up).
- Screenshots save as images which you can view later in your Photos app.
This is handy for capturing the chat visually but can be less searchable.

3. Print to PDF via Safari:
- Tap the “Share” icon in Safari (square with an arrow pointing up).
- Scroll and choose “Print.”
- On the Printer Options screen, do a pinch-out gesture on the preview to turn it into a PDF.
- Tap the Share icon again and save the PDF to Files or send it to your email.
This saves your chat neatly as a document.

4. Third-Party Tools:
- There are browser extensions and apps (mostly for desktop browsers) that can export AI chat sessions to PDF or text files. But since you’re on iPad, the above manual methods are the simplest.

If you want, I can guide you through any of these steps in more detail. Which one would you prefer to try?

Are you satisfied with this solution so far?

M
Me
4 days ago

Are there specific chat-saving settings in Deep AI?

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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4 days ago

Thanks for asking about specific chat-saving settings in Deep AI. From what I’ve found, Deep AI doesn't currently offer user-accessible settings to automatically save or manage chat history within its app or website. Unlike some AI platforms that provide options to enable or disable chat retention or data usage controls, Deep AI’s chat history is generally session-based and may not persist beyond your current use or browser session2.

Most AI chat platforms that do offer chat-saving settings (like OpenAI’s ChatGPT) have options under account or privacy settings to manage data controls, such as turning off chat history or export options, but such features aren’t standard on Deep AI at this time1.

So, currently, if you want to keep your conversations on Deep AI, the best method remains manual saving—either by copying and pasting, screenshots, or saving page content as a PDF.

If Deep AI updates its platform with chat-saving controls in the future, that would be reflected in its official documentation or settings menu.

Would you like me to help guide you through manual saving options again or anything else related? Are you satisfied with this explanation?

M
Me
4 days ago
user
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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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4 days ago

Hey! You’re interested in Deep AI app reviews—let me share a quick overview to help you out.

Overall, Deep AI receives generally positive feedback, especially regarding the quality and usefulness of its AI-generated images and videos. Users find the results quite impressive for their needs. On Trustpilot, it holds a solid rating of about 3.8 out of 5 based on almost 300 reviews1.

Looking at more detailed reviews, Deep AI scores well on ease of use (around 9/10) and value for money (also 9/10). The text output quality and image output quality get decent but not perfect marks, around 7 to 7.5 out of 102. It’s considered a user-friendly alternative for AI-generated content creation, especially if you don't require a wide variety of advanced creative tools4.

However, some users mention that the chat feature can lock you into costly subscription plans, and unused credits may expire monthly, which can be a drawback if you’re watching your budget3.

On app stores like Google Play, Deep AI app users rate it fairly high as well (around 4.4 stars from nearly 4,000 reviews), with many appreciating the speed and decent results9.

If you want, I can help you find reviews or feedback specific to a certain feature or use case. Are you looking for something in particular about Deep AI’s app? And is there anything else you want me to help with?

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