To resolve the issues you're facing with the Jigsaw Puzzles app after reinstalling, follow these steps:

1. Check for Updates: Make sure your app is updated to the latest version. Open the Microsoft Store, search for "Jigsaw Puzzles," and check if there is an available update. If so, install it.

2. Restore In-app Purchases: It's possible that your Categories and My Puzzles sections are not showing because the app needs you to restore your past purchases. Open the app, go to the settings (gear icon), and look for an option that says "Restore Purchases." This will help recover any missing content you've previously acquired - learn more.

3. Accessing Categories and My Puzzles: If these sections still don’t appear, check if there are any specific filters applied in the app. Sometimes, these categories might be hidden due to filter settings or changes in how the app organizes content. Explore the app's main menu thoroughly to ensure they are not simply overlooked.

4. Re-login: Sign out of your account within the app and then sign back in. This can refresh the app’s connection to your profile and restore lost categories and puzzles.

5. Clear App Data: If the issue persists, consider clearing the app data:
- Go to Start > Settings > Apps > Apps & features.
- Find the Jigsaw Puzzles app in the list, select it, and click on Advanced options.
- Click Reset to clear any cached data, which might resolve the issues you're experiencing - learn more.

6. Uninstall and Reinstall Again: If none of the above steps work, uninstall the app again and reinstall it. This time, ensure that your internet connection is stable during the installation as any interruptions could affect the app’s ability to download necessary files.

7. Contact Support: If you're still facing issues after trying these steps, it may be necessary to reach out to customer support for further assistance. They can provide additional help and verify whether this is a known issue currently being addressed.

By following these steps, you should be able to restore access to the Categories and My Puzzles sections of your Jigsaw Puzzles app.

- learn more - learn more