[Whering] App crashed. I’ve uninstalled and reinstalled. The app and my iPhone are up to date. Still nada

M
Mariah
11 months ago In Whering
App crashed. I’ve uninstalled and reinstalled. The app and my iPhone are up to date. Still nada

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Charlotte Green

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11 months ago

Hi! I’m sorry to hear the Whering app keeps crashing even after uninstalling and reinstalling, and with your iPhone and app fully updated. Let’s see if we can get this sorted out.

A few quick questions for you:
- When exactly does the app crash? Is it right when you open it, or after you try to use a specific feature?
- Are you logged into your Whering account when this happens?
- Have you tried restarting your iPhone since reinstalling the app?

In the meantime, here are some steps that often help when an app crashes on iOS, especially with iOS 18.5:

1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button if you have one), find the Whering app in the app switcher, and swipe it up to close it completely. Then open it again.

2. Restart your iPhone: Sometimes a fresh restart clears up lingering issues. Hold the power button and either volume button, then slide to power off. Turn it back on and test the app again.

3. Check your storage space: If your device is very low on storage, apps can struggle to function properly. You can check in Settings > General > iPhone Storage.

4. Reset network settings: Occasionally, app crashes relate to connectivity issues. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. (Note this will erase saved Wi-Fi passwords, so be ready to reconnect.)

5. Look for any iOS or app updates again: Even if you’re up to date, sometimes updates are rolled out in quick succession to fix new bugs.

If none of those steps help, it could be an issue with the app version or how it interacts with iOS 18.5 specifically. In that case, I’d recommend reaching out directly to our Whering support team at [email protected] so they can investigate if there’s a bug affecting some users or a known compatibility problem.

Do you want to try these steps now and let me know how it goes? I’m here to help walk you through any part.

M
Mariah
11 months ago

Wheeling app doesn’t work

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