Hi there! I see your Whering app is closing right after you open it on both your iPhone and iPad. That’s definitely something we can work through together. To help me understand better — when this happens, do you see any error messages or does the app just close immediately? Also, have you tried any steps so far to fix it?

Meanwhile, I’ll guide you through some common solutions that often help with apps crashing on iOS devices like yours (iOS 17.1.2):

1. Force close and reopen the app:
- Swipe up from the bottom of your screen and pause in the middle to show all open apps.
- Find the Whering app, then swipe it up to force close it.
- Open the app again.

2. Restart your iPhone and iPad:
- Press and hold either volume button and the side button until you see the power off slider.
- Slide it to turn off, wait a few seconds, then press the side button to turn it back on.
- Do this on both devices.

3. Check for app updates:
- Open the App Store, tap your profile icon at the top right, then scroll down to see if an update for Whering is available.
- If yes, update the app.

4. Delete and reinstall the app:
- Press and hold the Whering app icon until options appear.
- Tap "Remove App," then "Delete App."
- Go back to the App Store and reinstall Whering.

5. Check your iOS version:
- You mentioned iOS 17.1.2, which is great — just make sure it’s the latest update by going to Settings > General > Software Update.

Once you’ve tried those, please let me know what happens. If it still crashes, I can help dig deeper into settings or account issues. How does that sound?

Still not opening

Thanks for letting me know the app still isn’t opening after trying those initial steps. Since it happens on both your iPhone and iPad, it might be related to your account or app data syncing. Let’s dig a bit deeper.

Here are a few additional steps we can try:

1. Check for any service outages:
Sometimes app servers go down, causing the app to fail to open or load. You can check Whering’s official help or status pages, or I can help confirm it for you.

2. Check your device’s storage:
If your iPhone or iPad is very low on storage, apps may crash. Go to Settings > General > iPhone Storage and see if you have enough free space (at least a few hundred MBs).

3. Reset network settings:
Sometimes network glitches interfere with app functionality. On your device:
Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
Note this erases saved Wi-Fi passwords, so you’ll need to reconnect after it resets.

4. Create a new app account:
If you have a second email or username available, try signing up with a new account after reinstalling the app. This can help see if the problem is tied to your existing account data.

5. Contact Whering support directly:
If the problem persists, contacting the Whering support team might be needed. You can email them at [email protected] with details of your problem, device, and iOS version.

Also, I checked Whering’s FAQ for app issues but didn’t find a specific fix for crashing on launch:
Whering Help Centre

Please try these points and let me know if anything changes on your end. If you want, I’m here to assist you through any of these steps!