If you're experiencing connection issues with your Hume Health scale where it displays your weight but fails to sync fully, follow these steps to troubleshoot and resolve the problem effectively:

1. Check Bluetooth Connection:
- Go to your phone's Bluetooth settings.
- Turn Bluetooth off and then back on.
- This can refresh the connection to the scale.

2. Reconnect the Scale to the App:
- Open the Hume Health app on your device.
- If the scale is not shown as connected, select the option to "Add device" or "Connect." This should re-establish the link to your scale.

3. Restart the App:
- Close the Hume Health app completely and reopen it. This can help clear any temporary glitches that might be causing sync issues.

4. Ensure Exclusive Use:
- Make sure no other devices or users are connected to the scale at the same time as this can disrupt connectivity - learn more.

5. Manual Entry as a Temporary Measure:
- If the sync fails repeatedly, you can manually input your weight into the app until the connection issue is resolved - learn more.

6. Check for App Updates:
- Ensure that your Hume Health app is up to date as updates may fix known bugs and improve functionality.

7. Reboot the Scale:
- If issues persist, consider turning the scale off, removing the batteries (if applicable), waiting a moment, and then replacing them. This can reset the scale and resolve minor issues.

8. Factory Reset (If Necessary):
- If your scale allows for it, a factory reset might help. Refer to the manufacturer’s instructions for how to reset your specific model.

9. Seek Further Help:
- If none of the above steps solve the problem, consider reaching out to Hume Health’s customer support or consulting their FAQ page for additional troubleshooting tips - learn more.

These troubleshooting steps should help you resolve the connection issue with your Hume Health scale effectively.