Hey there! I'm sorry to hear that you're experiencing issues with the Hexa Sort app. Let's work through this together. To start off, could you provide me with a bit more detail on what's happening? For instance, when does the app tend to freeze or crash? Is it during a specific function or randomly? Also, have you already tried any troubleshooting steps? This will help me give you the best possible solution!

It freezes in the ads and the game mode goes off

Thanks for sharing more details! It sounds like the issue may be related to ads that are running in the Hexa Sort app, which can sometimes cause the app to freeze or crash. Let’s try a few steps that might help resolve this:

1. Reboot Your Device: A simple restart can resolve temporary software glitches. Just click on the Apple logo in the top left corner and select "Restart."

2. Check for App Updates: Open the App Store on your device, then click on your profile icon at the top right. Scroll down to see if there are any updates available for Hexa Sort and apply them if so.

3. Clear App Cache: Sometimes cached data can cause the app to misbehave. Unfortunately, macOS doesn’t provide an easy way to clear cache for specific apps, but you can try deleting the app and reinstalling it.

4. Disable Ads (if possible): Check if there's an in-app purchase option to remove ads, as this might help resolve the freezing issue during ad playback1.

Try these steps and let me know how it goes. Are you satisfied with the solution I provided, or do you need further assistance?

Tips to prevent ads from causing crashes in games

Great question! Ads can sometimes cause apps to freeze or crash, but there are a few strategies we can try to minimize this issue while you're playing Hexa Sort:

1. Invest in Ad-Free Version: Consider purchasing an ad-free version of the app to avoid interruptions caused by ads entirely. This is often a straightforward solution if the option is available within the app2 6.

2. Network Connection: Ads typically require an internet connection. When feasible, try playing the game offline by disconnecting your device from Wi-Fi or mobile data. This tactic can sometimes prevent ads from loading in the first place, although it may not work if the app requires a connection for game features.

3. Clear App Cache and Data: Over time, cached data can lead to app performance issues including how ads are handled. While macOS doesn’t provide an option to clear cache for individual apps as directly as on other platforms, regularly reinstalling the app can help.

4. Regular Updates: Always make sure you have the latest version of the Hexa Sort app. Updates often include bug fixes and optimizations that might address issues with ads causing crashes.

5. Ad Blockers: Use of ad blockers can help prevent ads from appearing, but keep in mind that not all apps allow or function correctly with ad blockers enabled.

If none of these solutions work, there might be a need to contact Hexa Sort support for more detailed assistance. Let me know if you've tried these steps or need further assistance!