[Gummy Drop! Match 3 Puzzles] Third time I got stopped at same spot i erased game .

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Judy Getz
Third time I got stopped at same spot i erased game .

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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6 months ago

Hello! I’m sorry to hear that Gummy Drop keeps stopping and crashing for you at the same spot. That must be annoying to deal with. Just to make sure I understand correctly: you said this happened three times at the same level, and you had to erase (reinstall) the game each time?

Could you tell me if you’re connected to a stable internet connection when you play? Also, do you have the latest version of Gummy Drop installed from the App Store? Knowing these details will help me guide you better.

Meanwhile, here’s a straightforward plan we can follow:

1. Check Internet Connection: Gummy Drop often requires a stable internet connection for certain features to work smoothly.

2. Update the Game: Ensure you have the newest update of Gummy Drop installed. Sometimes crashes are fixed in updates.

3. Restart Your Device: Restart your iPhone to clear any temporary glitches in the system.

4. Check Storage Space: Low device storage can cause apps to crash. Check if you have enough free space.

5. Reconnect Your Account: If you use Facebook, Google, or Big Fish login, try logging out and back in to sync your progress.

6. Clear Cache by Reinstalling: You mentioned reinstalling already, which is good—it clears the app cache.

If you’ve tried these and still face the crash at the same spot, it could be a known bug affecting that specific level. In that case, contacting the game’s support team with your device details and the level number is a good idea. They might have an official patch or workaround.

Please let me know what you’ve already tried and how I can assist you specifically!

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